Norwegian Speaking Netflix Customer Experts - Work Remote In Greece

Employers from Greece; United States; Remoto; USD 27.000 - 47.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation package

Training program

Health insurance

Career development

Descrizione del lavoro

Mercier Consultancy Group seeks a highly capable Norwegian-speaking Netflix Customer Expert to join the Greece-based team. You will deliver world-class support via chat, email, and phone, addressing account, billing, and technical inquiries with empathy and clarity.

The role emphasizes seamless playback troubleshooting, brand representation, and collaboration with international teams to boost customer satisfaction while maintaining meticulous CRM records.

Competenze

• Native or fluent Norwegian required (spoken and written).
• EU passport or Greece work permit required.
• Strong interest in streaming and entertainment tech.
• Experience in customer service or tech support is valued but not essential.
• Excellent communication and customer-centric mindset.
• Ability to adapt to fast-paced environments and new software quickly.

Mansioni

• Provide world-class support to subscribers via chat, email, and phone.
• Troubleshoot playback issues to ensure a seamless viewing experience.
• Assist users with account management, subscriptions, and billing questions.
• Represent the brand with a professional tone and high service standards.
• Help users navigate content features and platform updates.
• Collaborate with international teams to improve customer satisfaction metrics.
• Maintain accurate records of user interactions in CRM systems.

Conoscenze

Norwegian language

Customer service

Tech support

Strumenti

CRM software

Descrizione del lavoro

at Mercier Consultancy Group

Norwegian Speaking Netflix Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, specializing in connecting top-tier talent with world-class organizations across Europe. We pride ourselves on delivering bespoke career solutions that bridge the gap between global industry leaders and professionals seeking life-changing international opportunities.

Job Overview

We are currently scouting for exceptional individuals to join our team as Norwegian Speaking Netflix Customer Experts for a premier role based in Greece. If you are passionate about the streaming platforms industry and eager to leverage your language skills in a vibrant, international environment, this Norwegian Speaking Netflix Customer Experts position in Greece is the ideal career step for you.

Key Responsibilities

• Provide world-class support to subscribers of the world's leading streaming platform via chat, email, and phone.


• Troubleshoot technical playback issues to ensure a seamless viewing experience for our global audience.


• Assist users with account management, subscription inquiries, and billing questions with precision and empathy.


• Represent the streaming brand with a professional tone, maintaining high standards of quality and service.


• Act as a brand ambassador, helping users navigate the latest content features and platform updates.


• Collaborate with international teams to share insights and improve customer satisfaction metrics.


• Maintain accurate records of user interactions within our industry-specific CRM systems.

Requirements

• Native or fluent Norwegian (spoken and written) is mandatory for this role.


• Valid EU passport or work permit for Greece.


• Strong passion for the streaming platforms industry and modern entertainment technology.


• Previous experience in customer service or tech support is highly valued but not essential.


• Excellent communication skills and a customer-centric mindset.


• Ability to work in a fast-paced environment and adapt to new software interfaces quickly.

Benefits

What We Offer

• Competitive Monthly Salary with a transparent performance-based structure.


• Two extra salaries per year (13th and 14th month bonus).


• Monthly Performance Bonus to reward your dedication and excellence.


• Fully Paid Relocation Package including flight tickets, transfer services, and initial hotel stay.


• Comprehensive, fully paid training program to master your craft within the streaming sector.


• Excellent health insurance benefits and a supportive corporate culture.


• Ongoing career development opportunities within one of the top Norwegian-speaking jobs currently available in Europe.

Life in Greece

Embracing one of our many jobs in Greece means enjoying a Mediterranean climate that offers sunshine for most of the year, providing a perfect backdrop to your professional journey. Life in Greece is renowned for its relaxed pace, rich history, and vibrant social culture, making it an ideal destination for those seeking a high quality of life outside of office hours.

Beyond the professional benefits, relocating to Greece offers an unparalleled experience of world-famous cuisine, stunning coastal landscapes, and historical landmarks. When you pursue our Norwegian-speaking jobs in this beautiful country, you are not just getting a position—you are choosing a lifestyle that combines career growth with the unique charm of a sunny, European paradise.