Finnish-Speaking Customer Support Advocate (Remote)

Patrique Mercier Recruitment ES; United States; Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Relocation support

Two extra salaries per year

Private health insurance

Fully paid training

Job summary

Teleperformance Greece is seeking a work-from-home Customer Support Specialist to assist subscribers of a top streaming service. You will be the connection between people and the brand, delivering friendly and effective help from home.

Responsibilities include handling chats and calls, resolving payments questions, troubleshooting streaming issues, and guiding users through the app. Relocation to Greece is supported, with comprehensive training and health benefits.

Qualifications

• Native or near-native level in Finnish.
• Good knowledge of English (B2+).
• Great communication & soft skills, plus problem-solving abilities.

Responsibilities

• Interact with subscribers via chat and phone.
• Answer how-to questions about payments.
• Troubleshoot streaming and content issues.
• Assist subscribers with navigation in the application.

Skills

Finnish

English B2+

Communication

Problem solving

Tech savvy

Customer support

Job description

Teleperformance Greece is seeking a work-from-home Customer Support Specialist to assist subscribers of a top streaming service. You will be the connection between people and the brand, delivering friendly and effective help from home.

Responsibilities include handling chats and calls, resolving payments questions, troubleshooting streaming issues, and guiding users through the app. Relocation to Greece is supported, with comprehensive training and health benefits.