Fine Jewelry Sales Pro | Earn Commission & Perks

Macy's; Aurora (CO); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Merchandise discounts

Incentives (performance-based)

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Fine Jewelry Sales Colleague to provide outstanding customer service in our Fine Jewelry and Watch Complex. You will educate customers about precious metals, gemstones, and luxury brands, helping them find pieces for life’s moments.

You will build lasting client relationships through consultative selling, promote our loyalty and warranty programs, and ensure flawless presentation and inventory accuracy across the department.

Qualifications

• 1–2 years of related experience required
• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
• Read and understand employment policies and safety rules/procedures in English
• Provide product recommendations, assisting with fittings and digital shopping tools, and creating a welcoming, knowledgeable and supportive shopping experience
• Drive sales and operational excellence by leveraging product knowledge, participating in vendor training and events, using point-of‑sale tools effectively, and ensuring accurate stock presentation, replenishment and asset protection compliance
• Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education
• In addition to sales goals, achieving Client and Protection plan goals
• Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
• Meeting and surpassing daily sales goals by delivering exceptional service
• Effectively use point‑of‑sale technology and digital tools to streamline transactions and enhance the shopping experience
• 1–2 years of related experience required

Responsibilities

• Promote loyalty and warranty programs to customers
• Support inventory management, stock replenishment, and merchandise moves
• Ensure security, accuracy, and impeccable presentation of Fine Jewelry merchandise
• Collaborate with team to achieve sales goals and participate in store events

Job description

Macy's is seeking a Fine Jewelry Sales Colleague to provide outstanding customer service in our Fine Jewelry and Watch Complex. You will educate customers about precious metals, gemstones, and luxury brands, helping them find pieces for life’s moments.

You will build lasting client relationships through consultative selling, promote our loyalty and warranty programs, and ensure flawless presentation and inventory accuracy across the department.