Fine Jewelry Sales Pro — Commission & Clienteling

Macy's; Fort Wayne (IN); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Fine Jewelry Sales Colleague to deliver exceptional service in our Fine Jewelry and Watch Complex. You will educate customers on precious metals, gemstones, and luxury brands while building lasting relationships and promoting loyalty programs.

Responsibilities include assisting with inventory, supporting events, and ensuring merchandise is presented impeccably. Join a team focused on hospitality and sales excellence.

Qualifications

• 1–2 years of related experience required.
• Read and understand employment policies and safety rules in English.
• Provide product recommendations and create a welcoming shopping experience.
• Drive sales goals and client loyalty through effective service and product knowledge.

Responsibilities

• Provide outstanding customer service in Fine Jewelry and Watch Complex.
• Promote loyalty and warranty programs and support events.
• Assist with inventory, fulfillment, and merchandise presentation.
• Uphold security and accurate presentation of merchandise.
• Engage with clients to build lasting relationships and drive sales goals.

Skills

Customer service

Sales

Clienteling

Communication

POS tools

Teamwork

Tools

POS systems

Job description

Macy's is seeking a Fine Jewelry Sales Colleague to deliver exceptional service in our Fine Jewelry and Watch Complex. You will educate customers on precious metals, gemstones, and luxury brands while building lasting relationships and promoting loyalty programs.

Responsibilities include assisting with inventory, supporting events, and ensuring merchandise is presented impeccably. Join a team focused on hospitality and sales excellence.