Fine Jewelry Sales Pro — Commission & Client Loyalty

Macy's; Pittsburgh (Allegheny County); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Fine Jewelry Sales Colleague to deliver exceptional customer experiences in our Fine Jewelry and Watch Complex. You will apply expertise in precious metals, gemstones, and luxury brands to guide clients toward perfect purchases and build lasting relationships.

You’ll promote loyalty programs, support inventory and events, and ensure impeccable product presentation while collaborating with teammates to meet sales goals and uphold operational standards.

Qualifications

• 1–2 years of related experience required.
• Demonstrated customer service and sales skills.
• Strong product knowledge in fine jewelry and luxury brands.

Responsibilities

• Provide outstanding customer service in Fine Jewelry and Watch Complex.
• Promote loyalty and warranty programs and assist with events.
• Maintain security, accuracy, and presentation of merchandise; support inventory and fulfillment.

Skills

Customer service

Sales experience

Product knowledge

Communication

Tools

POS systems

Job description

Macy's is seeking a Fine Jewelry Sales Colleague to deliver exceptional customer experiences in our Fine Jewelry and Watch Complex. You will apply expertise in precious metals, gemstones, and luxury brands to guide clients toward perfect purchases and build lasting relationships.

You’ll promote loyalty programs, support inventory and events, and ensure impeccable product presentation while collaborating with teammates to meet sales goals and uphold operational standards.