Fine Jewelry Sales Pro – Commission & Client Loyalty

Macy's; Providence (RI); On-site; USD 19,286 - 30,307; Full time

Benefits offered by this job

Merchandise discounts

401k match

Paid time off

Holidays

Job summary

Macy's is seeking a Fine Jewelry Sales Colleague in our Rhode Island stores to deliver exceptional customer service, educate shoppers on precious metals and gemstones, and build lasting client relationships. You will promote loyalty programs, support inventory and events, and ensure pristine presentation of Fine Jewelry items.

The role emphasizes consultative selling, hospitality, and teamwork. Ideal candidates have 1–2 years of related experience, strong communication, and the ability to

Qualifications

• 1–2 years of related experience required.
• Excellent communication and listening skills.
• Ability to learn product knowledge quickly and explain it to customers.
• Comfort with handling luxury jewelry and maintaining brand presentation.

Responsibilities

• Provide outstanding customer service in Fine Jewelry and Watches.
• Promote loyalty, warranty programs, and clienteling initiatives.
• Assist with inventory, stock presentation, and merchandising.
• Support events and meet or exceed daily sales targets.
• Process transactions using POS tools and digital shopping tools.

Skills

Customer service

Sales

Product knowledge

Clienteling tools

Effective communication

POS tools

Tools

POS system

Digital shopping tools

Vendor training

Job description

Macy's is seeking a Fine Jewelry Sales Colleague in our Rhode Island stores to deliver exceptional customer service, educate shoppers on precious metals and gemstones, and build lasting client relationships. You will promote loyalty programs, support inventory and events, and ensure pristine presentation of Fine Jewelry items.

The role emphasizes consultative selling, hospitality, and teamwork. Ideal candidates have 1–2 years of related experience, strong communication, and the ability to