Fine Dining Restaurant Manager - Guest Experience & Ops

Douro; Portland (ME); Hybrid; USD 65,000 - 75,000; Full time

Job summary

Douro in Portland, ME is seeking a Manager to oversee leadership, performance, and day-to-day operations of the restaurant. You will work closely with Douro and PHG ownership to drive exceptional service, hospitality, and financial results.

The role requires strong operational knowledge of fine dining environments, budgeting, P&L management, and staff development, with a focus on delivering memorable guest experiences while upholding PHG standards.

Qualifications

• 3+ years in fine dining hospitality with leadership experience.
• Strong budgeting, P&L management and financial reporting knowledge.
• Excellent guest relations and team leadership abilities.

Responsibilities

• Lead daily operations across all departments, ensuring service consistency and a hands-on leadership presence.
• Oversee budgeting, forecasts, and financial performance to meet goals and drive profitability.
• Collaborate with revenue, marketing, and ownership to uphold brand standards and guest satisfaction.

Skills

Leadership

Budgeting

P&L management

Customer service

Operations management

Education

ServSafe Certification

Tools

POS systems

Property management systems

Reporting tools

Job description

Douro in Portland, ME is seeking a Manager to oversee leadership, performance, and day-to-day operations of the restaurant. You will work closely with Douro and PHG ownership to drive exceptional service, hospitality, and financial results.

The role requires strong operational knowledge of fine dining environments, budgeting, P&L management, and staff development, with a focus on delivering memorable guest experiences while upholding PHG standards.