Fine-Dining Host: Elevate Guest Experience

Sycuan; El Cajon (CA); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Sycuan is seeking a front-of-house host/hostess to greet and seat guests in our casino and restaurant areas. You will verify ages, manage guest counts, page servers, and assist guests with requests, ensuring a welcoming atmosphere.

Essential skills include guest interaction, English communication, professionalism, and accurate cash handling. Prior restaurant or casino experience is a plus, with a focus on timely service in a smoking environment.

Qualifications

• Ability to interact effectively with guests and team members.
• Ability to communicate effectively in the English language.
• Ability to maintain professionalism and composure.
• Ability to follow verbal directives and written directions.
• Ability to accept constructive criticism.
• Ability to count U.S. currency and make change in a fast-paced environment.
• Ability to recognize counterfeit monies.
• Ability to perform simple mathematical calculations.
• Ability to work in a smoking environment.
• Ability to stand and walk for up to 8 hours at a time.
• Ability to bend, stoop, push and pull.
• Ability to appear for work on time.

Responsibilities

• Provides guests with service by acknowledging and welcoming guests entering the casino and restaurant areas, verifying age, entering guest count information, paging servers and guests, seating guests, and responding to requests.
• Promotes guest relations by answering questions, offering menu information, explaining seating programs, sharing promos, and treating guests with courtesy.
• Maintains safe and sanitary dining areas by cleaning surfaces, clearing plates, disposing of trash, wiping tables, and resetting tables.
• Ensures work stations are stocked and clean by rolling silverware, folding napkins, setting tables, and cleaning host/hostess stations.
• Providing accounting transactions during shift as needed by entering cash transactions in the POS, counting currency, logging discounts and VIP points, balancing drawers, and reporting discrepancies.
• When covering alcohol venues, ensures responsible service policies are followed by checking IDs, monitoring consumption, and stopping service as needed.

Skills

Guest interaction

English communication

Professionalism

Follow directions

Constructive feedback

Cash handling

Currency counting

Counterfeit detection

Basic math

Smoking environment

Stamina 8h

Punctuality

Mobility / lifting 25 lbs

Education

County of San Diego Food Handler Card

High School Diploma or GED

Job description

Sycuan is seeking a front-of-house host/hostess to greet and seat guests in our casino and restaurant areas. You will verify ages, manage guest counts, page servers, and assist guests with requests, ensuring a welcoming atmosphere.

Essential skills include guest interaction, English communication, professionalism, and accurate cash handling. Prior restaurant or casino experience is a plus, with a focus on timely service in a smoking environment.