Guest Cigarette Service Associate

Sycuan; El Cajon (CA); On-site; USD 32,000 - 46,000; Full time

Job summary

Sycuan in El Cajon, CA seeks a cigarette service attendant to welcome guests, take cigarette orders, deliver cigarettes, and process payments at the POS. You will maintain tray stock, follow alcohol service policies when in venues, and help ensure guest satisfaction.

This role requires ability to stand for long periods, cash handling, English communication, and compliance with safety and gaming regulations. Prior hospitality or casino experience is a plus; training provided.

Qualifications

• Essential: guest service-focused with ability to work in a casino environment.
• Must be able to stand/walk for extended periods and handle cash responsibly.
• Good English communication and accuracy in POS transactions.
• Prior hospitality or casino experience is a plus.

Responsibilities

• Greet guests, acknowledge arrivals, take cigarette orders, enter orders in POS, deliver cigarettes.
• Manage cash transactions, log comps/points, balance money, and report discrepancies.
• Promote promotions and provide product knowledge to guests with courtesy.
• Enforce responsible alcohol service policies where applicable and monitor guest safety.
• Keep cigarette tray stocked and clean; maintain inventory records and tray sanitation.

Skills

Guest service

Cash handling

English communication

Stand for long hours

Make change

Team collaboration

Multilingual

Education

Food Handler Card (County of San Diego)

ABC Responsible Beverage Service Certification (CA)

Age 21+

Job description

Sycuan in El Cajon, CA seeks a cigarette service attendant to welcome guests, take cigarette orders, deliver cigarettes, and process payments at the POS. You will maintain tray stock, follow alcohol service policies when in venues, and help ensure guest satisfaction.

This role requires ability to stand for long periods, cash handling, English communication, and compliance with safety and gaming regulations. Prior hospitality or casino experience is a plus; training provided.