Fine Dining Guest Experience Assistant

Gila River Resorts & Casinos; Chandler (AZ); On-site; USD 19,000 - 28,000; Full time

Job summary

Gila River Resorts & Casinos in Chandler, AZ is seeking a Food Service Associate to support the fine dining team by delivering exceptional guest experiences. This role focuses on assisting food servers, answering menu questions, and ensuring timely, accurate service with a professional demeanor.

Responsibilities include maintaining knowledge of the dining menu, handling cash transactions, and upholding alcohol service policies.

Qualifications

• High School Diploma or equivalent preferred.
• Experience in fast-paced, high volume dining or nightlife preferred.
• Ability to handle cash accurately and perform basic POS math.
• In-depth wine and alcohol knowledge preferred.
• GILA WAY training and certifications required.

Responsibilities

• Provide friendly, attentive service to guests in the dining area.
• Answer menu or beverage questions and maintain menu knowledge.
• Ensure timely service and accurate plating/presentation.
• Maintain cleanliness and comply with alcohol service policies.
• Assist with table settings and bussing during peak periods.
• Maintain professional appearance and positive guest communication.

Education

High School Diploma or equivalent

Tools

POS System

Job description

Gila River Resorts & Casinos in Chandler, AZ is seeking a Food Service Associate to support the fine dining team by delivering exceptional guest experiences. This role focuses on assisting food servers, answering menu questions, and ensuring timely, accurate service with a professional demeanor.

Responsibilities include maintaining knowledge of the dining menu, handling cash transactions, and upholding alcohol service policies.