Fine-Dining Captain - Guest Experience Lead

Newport Restaurant Group; Newport (RI); On-site; USD 4,100 - 6,900; Full time

Benefits offered by this job

35% dining discount (NRG)

Employee ownership opportunities

401k match

Employee Assistance Program

Discount programs

Tenure program

Referral bonus

Holiday appreciation bonus

Health & wellness benefits

Job summary

Aurelia, Castle Hill Inn's fine-dining room in Newport, RI, is seeking a Captain to join its team. This role focuses on delivering high-quality guest service in a storied setting, coordinating dining room activities and beverage pairings with the Sommelier.

You should be energetic, guest-focused, and able to work flexible hours including weekends. Newport Restaurant Group supports its employees with a 401k match, discounts, and ownership opportunities.

Qualifications

• Experience with banquet service and setup preferred (min 2 seasons).
• Leadership experience preferred, any industry.
• Must have a flexible schedule to work days, nights, weekends, holidays.

Responsibilities

• Coordinate service responsibilities of support roles.
• Coordinate beverage pairings with Sommelier.
• Gauge guest satisfaction through table maintenance and dialogue.
• Communicate with guests and team to maintain timing standards.
• Understand culinary and beverage descriptions.

Skills

Banquet service

Leadership experience

Flexible schedule

Guest service

Team collaboration

Stand/wallet endurance

Job description

Aurelia, Castle Hill Inn's fine-dining room in Newport, RI, is seeking a Captain to join its team. This role focuses on delivering high-quality guest service in a storied setting, coordinating dining room activities and beverage pairings with the Sommelier.

You should be energetic, guest-focused, and able to work flexible hours including weekends. Newport Restaurant Group supports its employees with a 401k match, discounts, and ownership opportunities.