Fine Dining Assistant Waiter - Room Service & Banquets

Crew Life at Sea Ltd.; Miami (FL); On-site; USD 26,000 - 32,000; Full time

Job summary

Crew Life at Sea Ltd. seeks an Assistant Waiter to support a waiter in delivering food and beverage service on board our ships, rotating through buffet and room service.

You will ensure courteous, prompt service aligned with company standards and assist with private parties and stateroom deliveries. The role requires at least two years of fine dining and beverage service experience, strong English skills, and a high school diploma.

Qualifications

• Minimum of two years experience as a front waiter with fine dining and banquet service
• Minimum of two years experience selling and serving wine and other beverage products
• Intermediate to Advanced level English verbal and writing skills

Responsibilities

• Assist with achieving departmental guest satisfaction targets and food and beverage revenues by following established service strategies and optimizing up-sell opportunities.
• Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
• Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his/her position.
• Ensures that assigned station is properly setup with the required amounts of china, glassware, silverware and mis-en-place prior to the start of service.
• Complies with sequence of service for food and beverage, and follows the lead/instructions of the Waiters to ensure timeliness of service to guests.
• Resolves any service and/or product deficiencies that may occur, to ensure satisfaction of service with guests in assigned station.
• Ensures that assigned station is properly cleaned and set-up at the end of the meal period and that all assigned side-work is complete.
• Performs other jobs as assigned, to include but not limited to manning non-cooking buffet action stations (i.e. carving station, dessert station).
• Deliver food and beverage orders to guests staterooms as per company procedure.
• Deliver amenities to guests staterooms.
• Assists with private parties and functions.
• Field guest phone orders and handle according to established procedures.
• Clear service trays from staterooms, corridors and pantries in a timely manner.

Skills

Customer service

Wine/beverage knowledge

English (verbal/writing)

Education

High school diploma

Job description

Crew Life at Sea Ltd. seeks an Assistant Waiter to support a waiter in delivering food and beverage service on board our ships, rotating through buffet and room service.

You will ensure courteous, prompt service aligned with company standards and assist with private parties and stateroom deliveries. The role requires at least two years of fine dining and beverage service experience, strong English skills, and a high school diploma.