Financing Solutions Specialist – Empower Customers & Grow

OneMain Financial; Norman (OK); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time off

Job summary

OneMain Financial in Norman, OK is seeking a Loan Sales Specialist to help customers access affordable financing and guide them through the loan lifecycle. You will engage customers via phone, email, chat, and our in-house systems, aiming to exceed expectations and support branch goals.

The role emphasizes multitasking, empathy in customer interactions, and educating clients about loan terms and optional insurance products.

Qualifications

• High School Diploma or GED is required.
• Experience in Sales, Collections or Customer Service preferred.
• Bilingual Spanish preferred.

Responsibilities

• multitask and adapt to the dynamic demands of the role to provide timely service.
• Exceed customer expectations with empathy and deliver results for branch goals.
• Develop new connections and maintain relationships by engaging customers during the loan process and lifecycle.
• Manage the loan lifecycle, including collections, while complying with laws and regs.
• Engage with customers via phone, email, chat, and internal systems.
• Demonstrate achievement-driven, goal-oriented attitude.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer service experience

Collections experience

Spanish language

Education

High School Diploma or GED

Job description

OneMain Financial in Norman, OK is seeking a Loan Sales Specialist to help customers access affordable financing and guide them through the loan lifecycle. You will engage customers via phone, email, chat, and our in-house systems, aiming to exceed expectations and support branch goals.

The role emphasizes multitasking, empathy in customer interactions, and educating clients about loan terms and optional insurance products.