Financing Solutions Specialist

OneMain Financial Group; Yoder (WY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) matching

Job summary

OneMain Financial Group is hiring Loan Sales Specialists on-site in the United States. The role emphasizes listening to customer needs and offering access to affordable financing for life’s expenses, with a path for professional growth and advancement in a competitive environment.

The position requires a High School Diploma or GED, with preferred experience in sales, collections, or customer service and the potential to utilize Spanish language skills.

Qualifications

• Must have a High School Diploma or GED.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain relationships by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Customer service

Sales experience

Multitasking

Communication skills

Spanish language

Education

High School Diploma or GED

Job description

OneMain Financial Group is hiring Loan Sales Specialists on-site in the United States. The role emphasizes listening to customer needs and offering access to affordable financing for life’s expenses, with a path for professional growth and advancement in a competitive environment.

The position requires a High School Diploma or GED, with preferred experience in sales, collections, or customer service and the potential to utilize Spanish language skills.