Financial Wellbeing & Benefits Advisor

POWYS COUNTY COUNCIL; United States; Remote; USD 45.000 - 56.000; Vollzeit

Zusammenfassung

Powys County Council is seeking a dedicated adviser to support residents with Universal Credit, welfare benefits, personal budgeting and debt management. You will assess financial situations, help clients create budgets, and negotiate with creditors on their behalf while improving financial literacy.

This role requires clear communication, empathy, confidentiality and strong analytical skills. The position focuses on empowering individuals to make informed financial decisions and improve overall

Aufgaben

• Assess clients' financial situations, help them create budgets, and offer advice on managing debts and improving credit scores.
• Negotiate with creditors on behalf of clients, provide information on welfare benefits, and assist with financial planning.
• Look to improve customers' financial literacy and ensuring they understand their options to make informed decisions.
• Strong communication skills are crucial for explaining complex information clearly.
• Empathy and patience help in dealing with clients facing financial difficulties.
• Problem-solving abilities and attention to detail ensure accurate advice.
• Organisational skills and confidentiality are essential for managing sensitive information and maintaining customer trust.

Jobbeschreibung

Powys County Council is seeking a dedicated adviser to support residents with Universal Credit, welfare benefits, personal budgeting and debt management. You will assess financial situations, help clients create budgets, and negotiate with creditors on their behalf while improving financial literacy.

This role requires clear communication, empathy, confidentiality and strong analytical skills. The position focuses on empowering individuals to make informed financial decisions and improve overall