Financial Specialist II: Front Desk & Tuition Payments

Kentucky Community and Technical College System; Elizabethtown (KY); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Exceptional health care, vision, and

Tuition reimbursement/waiver for you,

403(b) retirement plan: 5% employee

Job summary

Elizabethtown Community & Technical College is seeking a Financial Specialist II to serve as the Office Receptionist and Head Cashier. This role handles tuition payments, assists students, provides customer service, and supports billing, contracts, and renewal processes.

Working on-site at Elizabethtown CTC in the Business Office, you will interact with students and staff, reconcile daily cash, and coordinate with Financial Aid.

Qualifications

• Bachelor's degree and 2 years of experience, or equivalent.
• Ability to work effectively on a team.
• Strong interpersonal communication and relationship-building skills.
• Strong organizational skills and attention to detail.
• Ability to function within multiple computer systems and software.

Responsibilities

• Serves as Office Receptionist and Head Cashier: answers telephone, directs calls, greets customers and directs to destinations.
• Serves student requests in person, on the phone, via the Business Office email, and Blackboard tickets.
• Receive tuition payments in the office.
• Responsible for the student refund process and posting refunds to student accounts.
• Administer and record-keeping for all ECTC contracts and renewal processing.
• Assist with the monthly billing process, including mailing bills and collections.
• Serve as administrative assistant to the Vice President of Finance and perform duties as assigned.
• Cashier closeout/opening – reconcile daily cash receipts and deposits.
• Assist Nelnet payment plan setup and questions.
• Maintain the ECTC Business Affairs webpage and related communications.

Skills

Teamwork

Interpersonal skills

Organization

Multisystem software

Education

Bachelor's degree

Job description

Elizabethtown Community & Technical College is seeking a Financial Specialist II to serve as the Office Receptionist and Head Cashier. This role handles tuition payments, assists students, provides customer service, and supports billing, contracts, and renewal processes.

Working on-site at Elizabethtown CTC in the Business Office, you will interact with students and staff, reconcile daily cash, and coordinate with Financial Aid.