Financial Solutions Advisor - Member Services & Sales

macu; Boise (ID); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Medical and dental benefits

Paid time off

Matching 401K

Tuition assistance

Professional development

Job summary

Mountain America is seeking a friendly, customer-focused team member for our Boise, ID location. You will help members with accounts, advise on MACU products, and process day-to-day banking transactions with accuracy and care.

The role requires at least six months of customer service experience and a high school diploma. A valid driver's license is required. Full-time schedule includes weekdays and set Saturday shifts, with benefits and growth opportunities.

Qualifications

• At least six months of customer service experience.
• High school diploma or equivalent requirement.
• A valid driver's license is required.

Responsibilities

• Provide exceptional member service and advise on MACU products.
• Cross-sell MACU products and services as needed.
• Resolve member inquiries and process transactions accurately.
• Follow up to ensure member satisfaction.

Skills

Customer service

Communication

Problem solving

Sales/Cross-sell

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Outlook

Excel

Word

Job description

Mountain America is seeking a friendly, customer-focused team member for our Boise, ID location. You will help members with accounts, advise on MACU products, and process day-to-day banking transactions with accuracy and care.

The role requires at least six months of customer service experience and a high school diploma. A valid driver's license is required. Full-time schedule includes weekdays and set Saturday shifts, with benefits and growth opportunities.