Financial Services Specialist - 1 Remote - Colorado

Nordstrom; Lone Tree (CO); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in retail financial services is seeking customer service professionals for a remote role. Responsibilities include handling inbound inquiries and processing new account applications. Candidates should possess strong communication skills and experience in customer service. The role offers an hourly pay rate of up to $28 with comprehensive benefits and a supportive work environment.

Benefits

Monthly work-from-home subsidy of $50

Comprehensive benefits including Medical/Vision, Dental, Retirement, and Paid Time Away

Qualifications

• Minimum of 1 year of experience in customer service.
• Ability to manage a high volume of calls.
• Strong verbal and written communication skills.

Responsibilities

• Handle complex inbound account inquiries and escalate issues as needed.
• Troubleshoot customer inquiries related to online enrollment.
• Process and review transactions and referrals.

Skills

Customer service experience

Attention to detail

Self-motivation

Communication skills

Job description

Employer Industry: Retail Financial Services

Why consider this job opportunity:
- Salary up to $28.00 hourly
- Eligible for incentives after completing training
- Monthly work-from-home subsidy of $50
- Comprehensive benefits including Medical/Vision, Dental, Retirement, and Paid Time Away
- Opportunity to work in a fully remote environment
- Supportive company culture focused on employee well-being and development

What to Expect (Job Responsibilities):
- Handle complex inbound account inquiries and escalate issues as needed
- Troubleshoot customer inquiries related to online enrollment and access issues
- Enter and review new account applications from various channels
- Process and review transactions, referrals, and credit line requests
- Perform additional duties as assigned by management

What is Required (Qualifications):
- Minimum of 1 year of experience in customer service
- Ability to manage a high volume of calls with accuracy and attention to detail
- A quiet and secure workspace free from distractions
- Strong self-motivation and ability to work autonomously in a virtual setting
- Excellent verbal and written communication skills

How to Stand Out (Preferred Qualifications):
- Experience with technical troubleshooting and navigating multiple systems
- Ability to work a flexible schedule, including nights and weekends

#Retail #CustomerService #RemoteWork #CareerOpportunity #EmployeeBenefits

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About the company

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