Financial Services Specialist - 1 Remote - Colorado

Nordstrom; Aurora (CO); Remote; USD 60,000 - 80,000; Full time

Job summary

Nordstrom is seeking a Customer Service Representative to handle complex inquiries in a fully remote environment. This role offers competitive pay up to $28 hourly along with comprehensive benefits and flexible scheduling. Ideal candidates will have strong communication skills and a year of customer service experience.

Benefits

Work from home subsidy of $50/month

Comprehensive benefits including medical and dental

Paid time off

Flexible scheduling

Qualifications

• Minimum 1 year of experience in customer service.
• Ability to manage a high volume of calls.
• Quiet and secure workspace required.

Responsibilities

• Handle complex inbound account inquiries.
• Troubleshoot customer inquiries regarding online enrollment.
• Process and review new account applications.

Skills

Attention to detail

Technical skills

Communication skills

Job description

Employer Industry: Retail Financial Services

Why consider this job opportunity:
- Salary up to $28.00 hourly
- Eligible for incentives after successful completion of training
- Work from home subsidy of $50/month
- Comprehensive benefits including medical, dental, retirement, and paid time off
- Opportunity to work in a fully remote environment with flexible scheduling
- Join a company with a long-standing tradition of exceptional customer service

What to Expect (Job Responsibilities):
- Handle complex inbound account inquiries and escalated customer issues related to various financial products
- Troubleshoot customer inquiries regarding online enrollment and account access
- Process and review new account applications from multiple channels
- Manage register referrals, transactions, and credit line requests
- Perform additional assigned duties as needed

What is Required (Qualifications):
- Minimum 1 year of experience in customer service
- Ability to manage a high volume of calls while maintaining attention to detail
- Must have a quiet and secure workspace
- Strong technical skills with experience navigating multiple systems
- Excellent verbal and written communication skills

How to Stand Out (Preferred Qualifications):
- Experience working autonomously in a virtual environment
- Demonstrated problem-solving and decision-making skills
- Flexibility to work nights and weekends as needed

#RetailJobs #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits

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About the company

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