Financial Services Representative

Fibre Federal Credit Union; Longview (WA); On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid vacation

Paid holidays

401(k) plan with employer contribution

Volunteer hours

Career growth opportunities

Job summary

Fibre Federal Credit Union is seeking a Full-Time Financial Services Representative (Teller) to serve members at our Longview, Kelso, Castle Rock & Woodland, WA locations and Rainier, OR locations. Training for the position will be 2-3 months at the Commerce Financial Services Center in Longview, WA. Starting pay is $20.50 per hour with a wage range of $18.82 - $29.41.

This is not a remote position. The role focuses on deposits, withdrawals, loan payments, account changes, and cross-selling

Qualifications

• Provide exceptional member service with friendly, efficient communication.
• Cash handling accuracy and attention to detail.
• Ability to lift up to 20 pounds and stand for extended periods.

Responsibilities

• Provide prompt, courteous teller services including deposits and withdrawals.
• Assist with payroll transactions, transfers, and account changes.
• Cross-sell Credit Union services when opportunities arise.
• Balance cash daily and maintain vault accuracy.
• Assist members with online banking tasks and new account setups.
• Open new share accounts and issue cards as needed.

Skills

Customer service

Cash handling

Communication

Bilingual (preferred)

Sales cross-selling

Education

High school diploma or equivalent

Job description

Financial Services Representative (Teller)

Fibre Federal Credit Union offersa vibrant, exciting, and challenging workplace in the fast-paced financialindustry. Join our team and make an impact in your community by helping ourmembers achieve their financial goals.

Fibre Federal Credit Union isseeking a Full-Time Financial Service Representative to support our Longview,Kelso, Castle Rock & Woodland, WA as well as our Rainier, OR locations.

Training for the positionwill be 2-3 months at the Commerce Financial Services Center in Longview, WA.

Starting Pay: $20.50

Wage Range: $18.82 - $29.41

This is not a remote position.

BENEFITS

• Competitive Salary
• Benefits Package including: 100% employer paid health, dental,vision, life, and disability insurance for the employee
• Paid Vacation Time
• Paid Volunteer Hours
• 6% 401(k) Plan Contribution
• Paid Holidays
• 2 Floating Holidays
• Opportunities for growth within the company

PRIMARY FUNCTION

Providemembers with service for a variety of paying and receiving transactions.Provide prompt, courteous, and friendly service. Able to answer basic memberquestions related to all phases of the Credit Union. May perform vault dutiesat some service center locations.

Performpaying and receiving transactions including deposits, withdrawals, loanpayments, and miscellaneous transactions.

Assistmembers with payroll transactions, stop payments, address changes, statementcopies, wire transfers, and removing and/or adding flags.

Crosssell Credit Union services as opportunities arise.

Balanceassigned teller cash daily according to policy.

Crosstrain in other areas of the teller department where needed. Assist members with online banking needsincluding manual registration, password reset, unlock users, and add/removelinked accounts.

Submitloan application information for members to Consumer Lending.

Processskip payment requests.

PerformIRA withdrawals.

Opennew share accounts including sub accounts, certificates, and checking accounts.

Instantissue cards to members.

Completetickets in Member Services queue.

Establishmembership for new members.

Removesigners from personal accounts.

Completename changes on accounts.

POSITION QUALIFICATIONS

Provide exceptional member service in a friendly and efficient manner

Outstanding communication skills

Physical Requirements - Ability to lift 20 pounds andcarry a cash drawer. Ability to stand for extended periods as required.

Bilingual abilities are preferred but not required

Recent cash handling skills preferred

APPLICANT REQUIREMENTS

Possess high school diploma orequivalent

Always maintain professionalism

Be reliable and dependable

Be bondable

Learn more about Fibre Federal Credit Union and TLC Credit Union at our website: www.fibrecu.com

All offers for employment with Fibre Federal Credit Union are contingent upon the candidate having successfully completed a background check, credit check, and drug screening.

Weare an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protectedveteran status, or any other characteristic protected by law.