Financial Services Representative

Fibre-Federal-Credit-Union; Astoria (OR); Sur place; USD 29 000 - 40 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Full benefits package

Paid vacation time

Paid volunteer hours

401(k) plan with 6% contribution

10 paid holidays

2 floating holidays

Growth opportunities

Résumé du poste

Fibre Federal Credit Union’s TLC Credit Union division in Astoria, OR is seeking a Full-Time Financial Services Representative (Teller) to provide prompt, courteous service and handle a range of member transactions. The role supports locations in Warrenton and Seaside, with on-site duties and potential cross-location coverage.

The ideal candidate will deliver exceptional member service, have strong communication skills, and be capable of handling cash while supporting online banking needs.

Qualifications

• Provide exceptional member service in a friendly and efficient manner.
• Outstanding communication skills are required.
• Bilingual abilities are preferred but not required.
• Recent cash handling experience is preferred.

Responsabilités

• Provide members with paying and receiving transactions and friendly service.
• Perform deposits, withdrawals, loan payments and miscellaneous transactions.
• Assist with payroll transactions, stop payments, address changes and transfers.
• Cross-sell Credit Union services when opportunities arise.
• Balance teller cash daily according to policy.
• Assist members with online banking tasks and registrations.
• Open new share accounts and issue cards to members.
• Establish memberships for new members and manage account changes.

Connaissances

Exceptional member service

Communication skills

Bilingual abilities

Cash handling

Description du poste

FT Financial Services Representative (Teller)

Located at our Astoria,OR office

TLCCredit Union, a Division of Fibre Federal Credit Union, offers a vibrant,exciting, and challenging workplace in the fast-paced financial industry in theLower Columbia region and along the Oregon coast.

TLC Credit Union is seeking a Full-Time Financial Services Representative whowill contribute to our vision of impacting the way our members achieve theirfinancial goals through exceptional relationships, services and products

StartingPay: $20.50

WageRange: $20.50 - $29.41

Position is located in Astoria, OR with the need attimes to support our locations in Warrenton, OR and Seaside, OR. This is not a remote position.

BENEFITS

• CompetitiveSalary
• BenefitsPackage including: 100% employer paid health, dental, vision, life, anddisability insurance for the employee
• PaidVacation Time
• PaidVolunteer Hours
• 6%401(k) Plan Contribution
• 10Paid Holidays
• 2Floating Holidays
• Opportunitiesfor growth within the company

PRIMARY FUNCTION

Provide members withservice for a variety of paying and receiving transactions. Provide prompt,courteous, and friendly service. Able to answer basic member questions relatedto all phases of the Credit Union. May perform vault duties at some service centerlocations.

Perform paying andreceiving transactions including deposits, withdrawals, loan payments, andmiscellaneous transactions.

Assist members withpayroll transactions, stop payments, address changes, statement copies, wiretransfers, and removing and/or adding flags.

Cross sell Credit Unionservices as opportunities arise.

Balance assigned tellercash daily according to policy.

Cross train in otherareas of the teller department where needed.

Assist members withonline banking needs including manual registration, password reset, unlockusers, and add/remove linked accounts.

Submit loan applicationinformation for members to Consumer Lending.

Process skip paymentrequests.

Perform IRAwithdrawals.

Open new share accountsincluding sub accounts, certificates, and checking accounts.

Instant issue cards tomembers.

Complete tickets inMember Services queue.

Establish membershipfor new members.

Remove signers frompersonal accounts.

Complete name changeson accounts.

POSITION QUALIFICATIONS

Provide exceptional member service in a friendly andefficient manner

Outstanding communication skills

Bilingual abilities are preferred but not required

Recent cash handling skills preferred

Physical Requirements - Ability to lift20 pounds and carry a cash drawer. Ability to stand for extended periods asrequired.

APPLICANT REQUIREMENTS

Possess high school diploma orequivalent

Always maintain professionalism

Be reliable and dependable

Be bondable

Learn more about Fibre Federal Credit Union and TLC Credit Union at our website: www.fibrecu.com

All offers for employment with Fibre Federal Credit Union are contingent upon the candidate having successfully completed a background check,credit check, and drug screening.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex,sexual orientation, gender identity, national origin, disability, protectedveteran status, or any other characteristic protected by law.