Financial Services Rep — Growth, Incentives & Member Impact

CPM Fed; Simpsonville (SC); Hybrid; USD 23,000 - 33,000; Full time

Benefits offered by this job

Employee discounts

401(k) match

Educational assistance

Wellness programs

Ongoing professional development

Job summary

CPM Federal Credit Union is seeking a Financial Services Representative in Simpsonville to deliver outstanding member service and cross-sell credit union products. The role supports inquiries on accounts, loans, and payments, with a focus on accuracy and timeliness.

A friendly, sales-minded professional will thrive here, with growth opportunities and a comprehensive perks package. The position requires a high school diploma and availability Monday through Thursday 8 am–5 pm and Fridays 8 am–6

Qualifications

• Demonstrated ability to deliver excellent member service.
• Strong verbal and written communication with members via phone, email, or chat.

Responsibilities

• Provide top-notch member service and handle inquiries on accounts, loans, payments, and transfers.
• Explain products and services, assist with statements, rates, and certificates.
• Resolve member questions accurately and promptly, using knowledge of credit union policies.

Skills

Customer service

Communication

Problem-solving

Credit union loan services

Education

High school diploma or equivalent

Job description

CPM Federal Credit Union is seeking a Financial Services Representative in Simpsonville to deliver outstanding member service and cross-sell credit union products. The role supports inquiries on accounts, loans, and payments, with a focus on accuracy and timeliness.

A friendly, sales-minded professional will thrive here, with growth opportunities and a comprehensive perks package. The position requires a high school diploma and availability Monday through Thursday 8 am–5 pm and Fridays 8 am–6