Financial Services Call Center Specialist

1st Liberty; Great Falls (MT); On-site; USD 28,000 - 42,000; Full time

Job summary

1st Liberty FCU is seeking a Full-time Call Center Representative at one of our Montana branches. You will assist members with account information, process various financial transactions, and support the branch team.

The role offers a challenging, growth-oriented environment with opportunities to develop customer service skills and product knowledge while delivering exceptional service.

Qualifications

• Opening new accounts
• Providing account information
• Member account reconciliations
• Processing various financial transactions

Responsibilities

• Opening new accounts
• Providing account information
• Member account reconciliations
• Processing various financial transactions
• Processing loan payments
• Deposit verifications
• Backup teller/loan duties
• Matching our members' needs with the appropriate credit union products/services
• Performing any additional duties as assigned by the Branch Manager

Job description

1st Liberty FCU is seeking a Full-time Call Center Representative at one of our Montana branches. You will assist members with account information, process various financial transactions, and support the branch team.

The role offers a challenging, growth-oriented environment with opportunities to develop customer service skills and product knowledge while delivering exceptional service.