FT Call Center Rep

1st Liberty; Great Falls (MT); On-site; USD 28,000 - 42,000; Full time

Job summary

1st Liberty FCU is seeking a Full-time Call Center Representative at one of our Montana branches. You will assist members with account information, process various financial transactions, and support the branch team.

The role offers a challenging, growth-oriented environment with opportunities to develop customer service skills and product knowledge while delivering exceptional service.

Qualifications

• Opening new accounts
• Providing account information
• Member account reconciliations
• Processing various financial transactions

Responsibilities

• Opening new accounts
• Providing account information
• Member account reconciliations
• Processing various financial transactions
• Processing loan payments
• Deposit verifications
• Backup teller/loan duties
• Matching our members' needs with the appropriate credit union products/services
• Performing any additional duties as assigned by the Branch Manager

Job description

Overview

1st Liberty FCU is actively searching for a Full-time Call Center Representative for one of our branches in Montana. We are dedicated to providing exceptional service to our members and we know that starts with our employees. We provide a challenging work environment with opportunities to grow, both personally and professionally.

Responsibilities

• Opening new accounts
• Providing account information
• Member account reconciliations
• Providing share and loan rates
• Processing various financial transactions
• Processing loan payments
• Deposit verifications
• Backup teller/loan duties
• Matching our members' needs with the appropriate credit union products/services
• Performing any additional duties as assigned by the Branch Manager

About the employer

1st Liberty FCU offers full-service financial products and services through its Montana branch network to meet members’ needs.