Financial Services Associate

Parks Chevrolet Charlotte; Charlotte (NC); On-site; USD 60,000 - 110,000; Full time

Job summary

Parks Chevrolet Charlotte in Charlotte, NC is seeking an automotive sales professional to drive customer service and sales performance. You will treat customers per dealership policies, manage follow-up on completed sales, and coordinate with service and finance teams to finalize deals.

The role emphasizes commission-based earning with top performers earning over $100,000 annually. A valid driver's license and notary eligibility are required.

Qualifications

• Two years of experience preferred.
• Motivated with a drive for unlimited earning possibilities.
• Must have a valid driver license and clean driving record and be deemed insurable to drive by our insurance company.
• Must be a notary or be able to become a notary.

Responsibilities

• Treat customers in accordance with dealership policies.
• Ensure that the proper follow-up schedule is attached to all completed sales.
• Ensure that all necessary customer satisfaction forms have been completed and turned in.
• Work with service department to provide additional warranty information as necessary.
• Maintain daily log sheet and tabulate total, share with sales manager.
• Establish and maintain good working relationship with several finance sources.
• Submit paperwork to and obtain approval from finance sources on all finance deals.
• Work with sales manager to secure a reasonable profit from every sale.
• Set up finance forecasting in conjunction with sales department forecasting.
• Attend managers meetings.
• Seek insurance companies for insurance paper.
• Prepare monthly penetration reports on finance penetration and share with sales manager.
• Check all paperwork for correct in title, lien information, taxes, etc.
• Establish and meet monthly objectives.
• Prepare and participate in sales meetings.
• Work with sales staff in negotiating a sale in the sales managers absence.
• Monitor alternately with sales manager the lot traffic and compare with daily log sheet.

Skills

Customer service

Strong communication

Professional appearance

Education

Driver's license (valid)

Notary certification or ability to become notary

Job description

Job Responsibilities:Treat customers in accordance with dealership policiesEnsure that the proper follow-up schedule is attached to all completed salesEnsure that all necessary customer satisfaction forms have been completed and turned inWork with service department to provide additional warranty information as necessaryMaintain daily log sheet and tabulate total, share with sales managerEstablish and maintain good working relationship with several finance sources, factory and otherwiseKeep general manager and sales manager apprised of all special programs sponsored by any financial sourceSubmit paperwork to and obtain approval from finance sources on all finance dealsWork with sales manager to secure a reasonable profit from every saleSet up finance forecasting in conjunction with sales department forecasting to achieve a desired percent of penetration and incomeAttend managers meetingsSeek insurance companies for insurance paperMaintain a daily operating controlPrepare monthly penetration reports on finance penetration and share with sales managerCheck all paperwork for correct in title, lien information, taxes, etc.Establish and meet monthly objectivesPrepare and participate in sales meetingsWork with sales staff in negotiating a sale in the sales managers absenceMonitor alternately with sales manager the lot traffic and compare with daily log sheetMaintain a thorough knowledge of the policies and procedures of the sales departmentJob Qualifications:Two years of experience preferredProfessional appearance and strong communication skillsMotivated individual with a passion and drive for unlimited earning possibilities. Top performers have the potential to earn over $100,000 per year!Must have a valid driver license and clean driving record and be deemed insurable to drive by our insurance companyMust be a notary or be able to become a notary