Financial Services App Support Specialist - Client-Facing

Osaic; Meriden (CT); On-site; USD 48,000 - 50,000; Full time

Benefits offered by this job

Health insurance

401k

Paid time off

Volunteer days

Job summary

Osaic is looking for an Application Support Specialist in Meriden, CT, to deliver top-tier service to over 11,000 Financial Professionals. You will provide support for technology needs, ensuring efficient operations within the team.

Ideal candidates will have strong client service skills, a detail-oriented approach, and the ability to handle multiple tasks. A Bachelor's degree is preferred along with relevant experience in a fast-paced environment.

The role offers competitive compensation with additional benefits like health insurance and a 401k plan.

Qualifications

• 2-4 years related experience and/or training preferred.
• Ability to handle multiple tasks simultaneously.
• Ability to work independently.

Responsibilities

• Provide application support for our Financial Professional users.
• Oversee department ticket queue and resolve issues.
• Assist with installation, configuration, and troubleshooting of hardware and software.

Skills

Client service orientation

Problem-solving skills

Detail-oriented

Excellent organizational skills

Strong software troubleshooting

Excellent communication skills

Education

High School Diploma or equivalent (GED)

Bachelor’s degree (B. A. / B. S.)

Job description

Osaic is looking for an Application Support Specialist in Meriden, CT, to deliver top-tier service to over 11,000 Financial Professionals. You will provide support for technology needs, ensuring efficient operations within the team.

Ideal candidates will have strong client service skills, a detail-oriented approach, and the ability to handle multiple tasks. A Bachelor's degree is preferred along with relevant experience in a fast-paced environment.

The role offers competitive compensation with additional benefits like health insurance and a 401k plan.