Financial Service Representative

Barksdale Federal Credit Union; Shreveport (LA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Teledoc Health Access

Mental Health Support

Life Insurance

Wellness Programs

PTO & Holidays

401(k) Match

Financial Wellness Tools

Job summary

Barksdale Federal Credit Union is seeking a Loan Officer in Shreveport, LA. You will guide members through the lending process, handle deposits, and promote credit union products.

Responsibilities include loan interviews, preparing credit applications, and delivering exceptional service to ensure member satisfaction and loyalty.

Qualifications

• High school diploma or equivalent is required.
• Strong understanding of financial services and products provided by the credit union.
• Knowledge of loan processing functions, requirements, and procedures.
• Previous experience with a full-service financial institution is preferred.
• Excellent communication and interpersonal skills are essential.
• Proficiency in basic computer skills and willingness to learn new software/systems.

Responsibilities

• Deliver superior member service throughout the lending process, from opening accounts to loan services.
• Manage deposit services: account opening, closure, and maintenance.
• Process loans, conduct loan interviews, and prepare applications for credit approval.
• Assist members electronically or in-person with a seamless experience.
• Promote and cross-sell credit union products and services to strengthen member relationships.
• Resolve member issues and inquiries quickly and professionally.

Skills

Customer service

Communication skills

Interpersonal skills

Computer literacy

Willingness to learn software

Education

High school diploma or equivalent

Tools

Loan processing software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time Shreveport, LA, US

7 days ago Requisition ID: 2574

Summary:

As a Loan Officer, you will play a pivotal role in delivering superior member service throughout the lending process, from account opening to various loan services. Your responsibilities will include managing deposit services such as account opening, closure, and maintenance, as well as processing loans, conducting loan interviews, and preparing applications for credit approval. Whether assisting members electronically or in-person, you will ensure a seamless experience while promoting and cross-selling our credit union's products and services to enhance member relationships and loyalty. You will also be responsible for resolving member issues and inquiries effectively and professionally.

Job Requirements:

• High school diploma or equivalent
• Strong understanding of financial services and products provided by the credit union
• Knowledge of loan processing functions, requirements, and procedures
• Previous experience with a full-service financial institution is preferred
• Excellent communication and interpersonal skills
• Proficiency in basic computer skills and willingness to learn new software/systems

All employment applications must be submitted electronically. As part of the hiring process, Barksdale Federal Credit Union conducts a comprehensive background check, drug screening and an online skill assessment prior to extending any offer of employment.

At Barksdale Federal Credit Union we care about our people — and that means offering more than just a paycheck. That’s why we offer a benefits package designed to support your whole life — at work and beyond. From health and wellness, time off, and professional growth, you’ll find the resources you need to feel confident, supported, and empowered every step of the way. Listed below is a synopsis of the benefits offered by BFCU for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Medical, Dental & Vision Insurance: Comprehensive coverage to keep you and your family healthy and confident.
• 24/7 Teledoc Health Access: Talk to board-certified physicians anytime via phone, app, or video.
• Mental Health Support: Confidential support through our Employee Assistance Program (EAP) — available to you and your household.
• Paid Life & Long-Term Disability Insurance: Company-paid coverage for added peace of mind.
• Wellness Programs: Fun challenges, rewards, and free virtual fitness classes to support your well-being year-round.

Time Off & Balance

• Generous Paid Time Off: 156 hours of PTO annually, plus enjoy 8 paid holidays to recharge and spend time with loved ones.
• Volunteer Time & Opportunities: Make a difference in your community — we make it easy to get involved. As well as we reward you for doing so!
• 401(k) with Company Match: Invest in your future with a competitive retirement plan and employer match.
• Financial Wellness Tools: Free financial advising, free Barksdale Federal Credit Union membership, and education around money management.

Growth & Recognition

• Education Assistance Program: Get reimbursed for up to 90% of tuition costs, up to the maximum allowable — invest in your future without the financial stress.
• Career Development: We offer in person and online training, certifications, leadership programs, and more to help you grow.
• Employee Recognition & Milestones: We also honor employees’ tenure milestones through our service anniversary program, celebrating their dedication to our mission.

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