Center Manager

Barksdale Federal Credit Union; Little Rock (AR); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Telemedicine access

Mental health support

Life & disability insurance

Wellness programs

Paid time off

Holidays

401(k) match

Financial wellness tools

Education assistance

Career development

Service milestones

Job summary

Barksdale Federal Credit Union in Little Rock, AR is seeking a Center Manager to oversee day-to-day branch operations and ensure staff adherence to policies. You will supervise deposits and lending activities, collaborate with the Regional Manager on loans, sales, and member outreach, and assist customers with product information.

You will handle member concerns professionally, build strong member relationships, and participate in community development projects to support branch growth and a

Qualifications

• At least five years of related experience in a financial institution, with a minimum of two years of supervisory experience.
• High school graduate or equivalent; college coursework in business or finance preferred.
• Thorough knowledge of Company services and products.
• Understanding of related legal and regulatory requirements.
• Familiarity with Branch functions, policies, and procedures.
• Strong interpersonal, leadership, and supervisory skills.

Responsibilities

• Oversee day-to-day operations of the branch and staff compliance.
• Oversee deposit and lending activities to ensure accuracy.
• Work with Regional Manager on consumer loans, sales and member outreach programs.
• Help members understand products and services and provide accurate information.
• Handle member concerns and complaints professionally and timely.
• Build relationships with members and support a positive member experience.
• Lead and participate in community development and outreach projects on behalf of the credit union.
• Support the overall success and growth of the branch by helping the team meet its goals and serve members effectively.

Skills

Leadership

Supervisory experience

Interpersonal skills

Education

High school graduate

College coursework in business or finance

Job description

Center Manager

Regular Full-Time Little Rock, AR, US

Location: 8800 Stagecoach Rd. Little Rock, AR 72210

Summary:

The Center Manager is responsible for overseeing the day-to-day operations of the credit union branch and making sure staff follow all credit union policies and procedures. As well as, oversee deposit and lending activities to make sure transactions are handled accurately and according to credit union policies. Work with the Regional Manager on consumer loans, sales and member outreach programs, and plans to grow the branch. Help members understand the credit union's products and services and provide accurate information to answer their questions. Handle member concerns and complaints in a professional and timely manner. Build strong relationships with members and support a positive member experience. Lead and participate in community development and outreach projects on behalf of the credit union. Support the overall success and growth of the branch by helping the team meet its goals and serve members effectively.

Job Requirements:

• At least five years of related experience in a financial institution, with a minimum of two years of supervisory experience.
• High school graduate or equivalent. Additional college coursework in business or finance preferred.
• Thorough knowledge of Company services and products.
• Understanding of related legal and regulatory requirements.
• Familiarity with Branch functions, policies, and procedures.
• Strong interpersonal, leadership, and supervisory skills.

At Barksdale Federal Credit Union we care about our people - and that means offering more than just a paycheck. That's why we offer a benefits package designed to support your whole life - at work and beyond. From health and wellness, time off, and professional growth, you'll find the resources you need to feel confident, supported, and empowered every step of the way. Listed below is a synopsis of the benefits offered by BFCU for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Medical, Dental & Vision Insurance: Comprehensive coverage to keep you and your family healthy and confident.
• 24/7 Teledoc Health Access: Talk to board-certified physicians anytime via phone, app, or video.
• Mental Health Support: Confidential support through our Employee Assistance Program (EAP) - available to you and your household.
• Paid Life & Long-Term Disability Insurance: Company-paid coverage for added peace of mind.
• Wellness Programs: Fun challenges, rewards, and free virtual fitness classes to support your well-being year-round.

Time Off & Balance:

• Generous Paid Time Off: 156 hours of PTO annually, plus enjoy 8 paid holidays to recharge and spend time with loved ones.
• Volunteer Time & Opportunities: Make a difference in your community - we make it easy to get involved. As well as we reward you for doing so!
• 401(k) with Company Match: Invest in your future with a competitive retirement plan and employer match.
• Financial Wellness Tools: Free financial advising, free Barksdale Federal Credit Union membership, and education around money management.

Growth & Recognition:

• Education Assistance Program: Get reimbursed for up to 90% of tuition costs, up to the maximum allowable - invest in your future without the financial stress.
• Career Development: We offer in person and online training, certifications, leadership programs, and more to help you grow.
• Employee Recognition & Milestones: We also honor employees' tenure milestones through our service anniversary program, celebrating their dedication to our mission.