Financial Service Representative

Goldenwest Credit Union; Murray (UT); On-site; USD 26,000 - 36,000; Full time

Job summary

Goldenwest Credit Union in Ogden, Utah is hiring a Financial Service Representative to assist members with transactions, new accounts, and loan needs. The role emphasizes accurate service, product recommendations, and building trust with members.

Ideal candidates bring a positive attitude and strong communication skills. The position is full-time, located in Ogden, with a base wage plus bonus/incentives and comprehensive benefits.

Qualifications

• A High School Diploma is required or equivalent.
• Retail or consumer lending experience is preferred.
• Spanish speaking ability is preferred.

Responsibilities

• Cultivate and maintain long-term relationships with members.
• Complete teller transactions and open new accounts.
• Process consumer loan applications and match products to members' needs.
• Provide consistent follow-up and comply with regulations.

Skills

Critical thinking

Clear communication

Member trust

Professionalism

Education

High School Diploma

Job description

WHO WE ARE

Goldenwest Credit Union is a premier non-profit financial cooperative providing exceptional member service to our members in Utah and Idaho.Our employees earn a guaranteed base wage, annual bonus and a generous incentive/commission schedule. We provide outstanding benefits, including:

• Medical insurance (we pay 100% of your deductible!)
• Dental insurance (we pay 100% of your premium!)
• Paid time-off (we pay you to take 34 days off!
• Tuition reimbursement (we pay for your tuition cost, up to the IRS maximum!)
• Retirement (we pay 100% of your pension and match your 401K!)
• And many, many more…

If what we offer interests you and you are committed to being part of an extraordinary team,

WHAT WE LOOK FOR

Ideal candidates will exhibit an energetic, friendly and positive attitude!We are looking for people who believe in doing the right thing, want to make a lasting impact, strive to be better every day and aren't afraid to grow!We are an organization of people helping people!

Key Competencies

• Strong ability to think critically and solve problems.
• Timely and meticulous attention to verbal and written communication.
• Devotion to earning and maintaining member trust.
• Attentiveness to professionalism in appearance and action.

WHAT YOU CAN EXPECT

Our Financial Service Representatives eagerly assist members and prospective members with currency transactions, opening new accounts, and consumer loan needs.

Location, Schedule Availability & Salary Information

• Ogden, Utah
• Monday through Friday 8:30 AM - 5:30 PM, rotating Saturdays 8:30 AM - 2:30 PM
• Full-time, 40 hours per week
• $15.00 per hour, based on experience and performance + Bonus + Incentive

Essential Duties & Responsibilities

• Cultivate and effectively manage long-term, trusting relationships.
• Complete teller transactions.
• Open new accounts.
• Process consumer loan applications.
• Pair corresponding credit union products and services with members' financial needs.
• Provide consistent member follow-up.
• Comply with all regulations as required by law.
• Actively participate in continuing education related to credit union career development.

Experience, Education & Certification

• High School Diploma
• Prior retail or consumer lending experience is preferred.
• Spanish speaking preferred.