Financial Service Pro — Loans & Customer Care

Heights Finance Corporation; Gonzales (LA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Medical

Dental

Vision

401(k) with company match

Tuition Reimbursement

Leadership Development Programs

Job summary

Heights Finance Corporation is hiring a Financial Service Representative in Gonzales, LA. Join a team focused on delivering outstanding customer service and building lasting relationships, while guiding clients through loan processes and financial solutions.

The role emphasizes a customer-first mindset, consultative sales, and compliance with regulatory guidelines. This is a full-time on-site position with room for growth within a stable, long‑standing consumer finance brand.

Qualifications

• Customer-focused professional with a drive to help others.
• Sales-minded approach to educate customers on financial products.
• Strong verbal and written communication skills.
• Ability to think on your feet and solve problems creatively.
• Willingness to learn new systems in a dynamic environment.

Responsibilities

• Deliver exceptional service to new and existing customers during the loan process.
• Drive sales growth through consultative selling of financial products.
• Engage customers via inbound calls and proactive outreach.
• Support delinquency management and customer resolution efforts.
• Participate in hands-on training with one-on-one mentoring.
• Follow regulatory guidelines and protect customer information.

Skills

Customer focus

Sales mindset

Communication

Problem-solving

Adaptability

Team player

Education

High School diploma or equivalent

Job description

Heights Finance Corporation is hiring a Financial Service Representative in Gonzales, LA. Join a team focused on delivering outstanding customer service and building lasting relationships, while guiding clients through loan processes and financial solutions.

The role emphasizes a customer-first mindset, consultative sales, and compliance with regulatory guidelines. This is a full-time on-site position with room for growth within a stable, long‑standing consumer finance brand.