Financial Planning & Client Services Coordinator

Lake Ridge Bank; Madison (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

Lake Ridge Bank is seeking a Financial Planning & Client Service Coordinator to support Financial Advisors by delivering outstanding client service and assisting with planning and investment-related processes.

You will prepare materials for client meetings, maintain compliant files, and monitor accounts while pursuing CFP®, SIE, Series 7, 66, and Life & Health licenses within a year. This role offers growth toward advisory responsibilities and cross-functional collaboration.

Qualifications

• Bachelor’s degree in Finance, Business, Accounting, Economics or related field.
• Strong communication, analytical, and organizational skills.
• Proficiency in Microsoft Office and aptitude for learning financial software systems.
• Exceptional attention to detail, professionalism, and initiative.
• Commitment to pursuing industry licenses within one year.

Responsibilities

• Serve as primary contact for clients, providing timely, professional, and courteous service.
• Prepare materials for client meetings, including financial plans, performance reports, and review packets.
• Maintain accurate and compliant client files, ensuring data and documentation are up to date.
• Monitor accounts for changes, unusual activity, and service needs, following up as necessary.
• Assist Financial Advisors in developing and implementing client financial plans and recommendations.
• Support proposal preparation, investment research, and report generation.
• Participate in client meetings, take notes, and follow through on action items.
• Actively engage with the Financial Advisory and Wealth Management Financial Planning Group.
• Work toward obtaining CFP® designation, SIE, Series 7, 66, and Life & Health licenses within one year to advance into an advisory role.
• Support marketing and outreach initiatives, including campaigns, client events, and follow-ups.
• Assist in onboarding new clients, ensuring all documentation is complete and compliant.
• Collaborate with internal partners to identify opportunities for cross-selling and relationship expansion.
• Participate in community and networking events to enhance the visibility of the Financial Advisory team.
• Ensure adherence to all Bank, LPL, and FINRA regulations and internal policies.
• Maintain strict confidentiality of all client information.
• Complete all required compliance and continuing education training on an annual basis.
• Complete all annual bank security and compliance training
• Adhere to Bank Security/compliance and policy guidelines for commercial loan area.
• Maintain confidentiality of customer information at all times.
• Stay current on all compliance regulations required through training and education
• Participate in bank and department meetings.
• Represent the bank in professional and community activities.
• Actively participate in training programs to stay updated on industry trends and technologies.
• Partner effectively across all levels of the organization and develop positive working relationships.
• Continually develop knowledge, skills, and abilities through internal and external training programs.
• Perform all other duties as assigned or requested.

Skills

Communication skills

Analytical thinking

Organizational skills

Attention to detail

Licensing commitment

Education

Bachelor’s degree in Finance/Business/Accounting/Economics or related field

Tools

Microsoft Office

Financial software aptitude

LPL platforms familiarity

Job description

Lake Ridge Bank is seeking a Financial Planning & Client Service Coordinator to support Financial Advisors by delivering outstanding client service and assisting with planning and investment-related processes.

You will prepare materials for client meetings, maintain compliant files, and monitor accounts while pursuing CFP®, SIE, Series 7, 66, and Life & Health licenses within a year. This role offers growth toward advisory responsibilities and cross-functional collaboration.