Financial Planning & Client Service Coordinator

LakeRidge; Monona (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Lake Ridge Bank seeks a Financial Planning & Client Service Coordinator to support our Financial Advisors with client service, planning materials, and related processes. You will prepare materials for client meetings, maintain compliant files, and monitor accounts for activity.

You will gain exposure to advisory workflows and work toward CFP, SIE, Series 7/66 and Life & Health licenses within a year, positioning you for growth into an advisory role in a collaborative, client-focused team.

Qualifications

• Bachelor’s degree in Finance, Business, Economics or related field.
• Strong communication, analytical, and organizational skills.
• Proficiency in Microsoft Office and aptitude for learning financial software systems.
• Exceptional attention to detail, professionalism, and initiative.
• Commitment to pursuing industry licenses within one year.

Responsibilities

• Serve as a primary point of contact for clients with timely, professional service.
• Prepare materials for client meetings, including financial plans, performance reports, and review packets.
• Maintain accurate and compliant client files, ensuring data and documentation are up to date.
• Monitor accounts for changes, unusual activity, and service needs, following up as necessary.
• Assist Financial Advisors in developing and implementing client financial plans and recommendations.
• Support proposal preparation, investment research, and report generation.
• Participate in client meetings, take notes, and follow through on action items.
• Actively engage with the Financial Advisory and Wealth Management Financial Planning Group.
• Work toward obtaining CFP designation and licenses within one year.

Skills

Client service

Communication

Analytical skills

Organizational skills

Finance knowledge

Education

Bachelor’s degree in Finance, Business, Economics

Tools

Microsoft Office

Financial software

LPL platforms

Job description

Description

Join Lake Ridge Bank and take the first step toward a rewarding career in financial services! The Financial Planning & Client Service Coordinator plays an important role in supporting our Financial Advisors by delivering exceptional client service, assisting with financial planning and investment-related processes, and helping strengthen client relationships.

This role is an excellent opportunity for a motivated, detail-oriented professional who enjoys helping others and is eager to grow. You’ll start in a key support position while gaining valuable experience and exposure to the financial advisory field—with the potential to advance toward becoming a licensed Financial Advisor.

Client Service & Relationship Management

• Serve as a primary point of contact for clients, providing timely, professional, and courteous service.
• Prepare materials for client meetings, including financial plans, performance reports, and review packets.
• Maintain accurate and compliant client files, ensuring data and documentation are up to date.
• Monitor accounts for changes, unusual activity, and service needs, following up as necessary.

Advisory & Planning Support

• Assist Financial Advisors in developing and implementing client financial plans and recommendations.
• Support proposal preparation, investment research, and report generation.
• Participate in client meetings, take notes, and follow through on action items.
• Actively engage with the Financial Advisory and Wealth Management Financial Planning Group.
• Work toward obtaining CFP® designation, SIE, Series 7, 66, and Life & Health licenses within one year to advance into an advisory role.

Business Development & Operations

• Support marketing and outreach initiatives, including campaigns, client events, and follow-ups.
• Assist in onboarding new clients, ensuring all documentation is complete and compliant.
• Collaborate with internal partners to identify opportunities for cross-selling and relationship expansion.
• Participate in community and networking events to enhance the visibility of the Financial Advisory team.

Compliance & Professional Standards

• Ensure adherence to all Bank, LPL, and FINRA regulations and internal policies.
• Maintain strict confidentiality of all client information.
• Complete all required compliance and continuing education training on an annual basis.

Adhere to all Bank Security/Compliance Regulations

• Complete all annual bank security and compliance training
• Adhere to Bank Security/compliance and policy guidelines for commercial loan area.
• Maintain confidentiality of customer information at all times.
• Stay current on all compliance regulations required through training and education

Other Responsibilities

• Participate in bank and department meetings.
• Represent the bank in professional and community activities.
• Actively participate in training programs to stay updated on industry trends and technologies.
• Partner effectively across all levels of the organization and develop positive working relationships.
• Continually develop knowledge, skills, and abilities through internal and external training programs.
• Participate in bank and department meetings.
• Perform all other duties as assigned or requested.

Requirements

Minimum Qualifications:

• Bachelor’s degree in Finance, Business, Accounting, Economics’ or related field.
• Strong communication, analytical, and organizational skills.
• Proficiency in Microsoft Office and aptitude for learning financial software systems.
• Exceptional attention to detail, professionalism, and initiative.
• Commitment to pursuing industry licenses within one year.

Preferred Qualifications:

• Minimum of 2 years of experience in financial services, banking, or a client‑facing role.
• Bachelor’s degree in Finance or Personal Finance.
• Experience in financial planning or advisory services.
• SIE, Series 7, 66, and Life & Health licenses (or willingness to obtain within one year).
• Familiarity with LPL platforms and financial planning tools.

Lake Ridge Bank values a diverse workforce and is an affirmative Action/Equal Opportunity Employer.

Consistent with Lake Ridge Bank's commitment to employ and advance qualified individuals with disabilities, Lake Ridge Bank provides reasonable accommodation to apply for or perform a job. Some examples of reasonable accommodation include alternate methods to apply, providing documents in an alternate format, altering work procedures, specialized equipment or use of an interpreter. If an individual needs reasonable accommodations to apply or perform a job here at Lake Ridge Bank, please contact Human Resources at [phone] or email us.