Financial Operations Associate - Purchase & Transfer

PlanMember Financial Corporation; Carpinteria (CA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

PTO

Health insurance

401(k)

Profit-sharing retirement program

Job summary

PlanMember Financial Corporation is seeking a Purchase Processor to support our on-site operations in Carpinteria, CA. You will join a team handling purchasing activities, transfers, and daily financial processing with emphasis on accuracy, compliance, and customer service.

The role is full-time, non-exempt, and requires ability to work in a collaborative environment. Starting salary ranges from $55,000 to $65,000 annually, plus benefits including PTO and retirement plans.

Qualifications

• High School Diploma required.
• Bachelor's degree in finance, accounting, business administration, or related field preferred.
• Two plus years in a financial services or operations role.

Responsibilities

• Review transfer and rollover forms for completeness.
• Review transfer requests to ensure compliance with plan portability and regulatory rules.
• Prepare Letter of Acceptance and send to contra firms.
• Track the status of incoming transfers and ensure system follow-up notes are clear and accurate.
• Follow up on miscellaneous requests from contra firms requesting additional information.
• Work closely with the call center to ensure rep’s understanding of transfer requirements.
• TPA (Third Party Administrators), Follow-up calls.
• Maintain Company Information list as new and updated information arises.
• Track, enter and manage Cost Basis information for in-kind transfers.
• Process daily investments into client accounts.
• Request employer ACH debits and wires.
• Process ACHs and wires.
• Log and audit daily holds and returns.
• Responsible for reviewing, responding, and completing research requests and service requests.
• Adhere to all timing standards, policies and procedures.
• Work on special projects as assigned by the Manager.

Skills

Detail oriented

Communication

Time management

Discretion

Team collaboration

Problem solving

Compliance

Education

High School Diploma

Bachelor's degree in finance, accounting, business administration

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

PlanMember Financial Corporation is seeking a Purchase Processor to support our on-site operations in Carpinteria, CA. You will join a team handling purchasing activities, transfers, and daily financial processing with emphasis on accuracy, compliance, and customer service.

The role is full-time, non-exempt, and requires ability to work in a collaborative environment. Starting salary ranges from $55,000 to $65,000 annually, plus benefits including PTO and retirement plans.