Financial Markets Operations Lead: Margin & Collateral

Creative Solutions Services, LLC; Chicago (IL); Hybrid; USD 61,000 - 72,000; Full time

Job summary

Creative Solutions Services, LLC in Chicago, IL is seeking a Business Analyst (Level III) to lead margin and collateral operations, manage key stakeholder relationships, and oversee risk, controls, and regulatory compliance in a dynamic financial markets environment.

The role requires supervising a high-performing team, driving process improvements, coordinating with Front Office, Risk, Legal, and Operations, and supporting new product onboarding and strategic initiatives to deliver operational

Qualifications

• 2+ years of team leadership or supervisory experience.
• Background in margin operations, collateral management, treasury, risk management.
• Strong knowledge of ETD, Futures & Options, margin management lifecycles.
• Knowledge of regulatory requirements and internal controls.
• Excellent verbal and written communication with senior stakeholders.

Responsibilities

• Serve as the primary escalation point for margin operations.
• Oversee collateral management activities, including substitutions, bookings, and releases.
• Ensure timely processing of client margin calls and resolution of discrepancies.
• Manage client trade, settlement, and collateral-related inquiries.
• Lead new product onboarding and strategic projects.
• Monitor compliance with internal policies, regulatory requirements, and controls.
• Manage operational risk, audits, and issue escalation.
• Coordinate with Front Office, Middle Office, Risk, Credit, Legal, and Operations teams.
• Support FX transaction processing for clients.
• Drive process improvements, industry initiatives, and efficiencies.
• Lead team development, performance management, and staff engagement.

Skills

Team leadership

Analytical thinking

Communication skills

Attention to detail

Organizational skills

Financial services knowledge

Risk management

Education

Bachelor's degree in Finance, Economics, Business, or related discipline

Job description

Creative Solutions Services, LLC in Chicago, IL is seeking a Business Analyst (Level III) to lead margin and collateral operations, manage key stakeholder relationships, and oversee risk, controls, and regulatory compliance in a dynamic financial markets environment.

The role requires supervising a high-performing team, driving process improvements, coordinating with Front Office, Risk, Legal, and Operations, and supporting new product onboarding and strategic initiatives to deliver operational