Financial Intake & Billing Specialist

Horizon Behavioral Health; Bedford (VA); On-site; USD 33,000 - 52,000; Full time

Job summary

Horizon Behavioral Health in Bedford, VA is seeking a Financial Interview Specialist to support accurate billing and resource verification. You will conduct one-on-one financial interviews, confirm insurance coverage (including Medicaid), and assist customers with billing inquiries to ensure proper reimbursement.

The ideal candidate has a high school diploma (GED acceptable; Associate's degree preferred) and 1–2 years of related experience, with strong data accuracy and communication skills.

Qualifications

• High School Diploma or GED required; Associate's degree preferred.
• 1–2 years of related work experience or equivalent.
• Knowledge of billing procedures, Medicaid/Medicare and insurance concepts.

Responsibilities

• Conduct financial interviews to determine eligibility and resources for billing.
• Verify insurance coverage, including Medicaid, and assist customers with billing inquiries.
• Record accurate data and maintain documentation within deadlines and policy.

Skills

Active listening

Phone etiquette

Attention to detail

Customer service

Education

High School diploma or GED

Associate's degree preferred

Job description

Horizon Behavioral Health in Bedford, VA is seeking a Financial Interview Specialist to support accurate billing and resource verification. You will conduct one-on-one financial interviews, confirm insurance coverage (including Medicaid), and assist customers with billing inquiries to ensure proper reimbursement.

The ideal candidate has a high school diploma (GED acceptable; Associate's degree preferred) and 1–2 years of related experience, with strong data accuracy and communication skills.