Financial Intake & Billing Specialist

Horizon Behavioral Heal; Bedford (VA); On-site; USD 33,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Wellness program

VRS retirement benefits

Job summary

Horizon Behavioral Health in Bedford, VA is seeking a Financial Interview Specialist to conduct financial interviews and help ensure accurate billing based on available resources. You will verify insurance coverage (including Medicaid), assist customers with billing inquiries, and work one-on-one with individuals to complete interviews.

The role requires a High School Diploma or GED with 1–2 years of related experience; an Associate’s degree is preferred.

Qualifications

• High School Diploma or GED; Associate's degree preferred.
• 1–2 years of related work experience or equivalent.

Responsibilities

• Conduct financial interviews with individuals to ensure accurate billing based on resources.
• Verify insurance coverage, including Medicaid, and assist customers with billing inquiries.
• Work one-on-one with individuals to complete financial interviews and document results.

Skills

Active listening

Phone etiquette

Attention to detail

Customer service

Education

High School Diploma or GED

Associate's degree preferred

Job description

Horizon Behavioral Health in Bedford, VA is seeking a Financial Interview Specialist to conduct financial interviews and help ensure accurate billing based on available resources. You will verify insurance coverage (including Medicaid), assist customers with billing inquiries, and work one-on-one with individuals to complete interviews.

The role requires a High School Diploma or GED with 1–2 years of related experience; an Associate’s degree is preferred.