Financial Empowerment & Employment Coach

Lucas Metropolitan Housing Authority; Toledo (OH); On-site; USD 25,000 - 39,000; Full time

Job summary

Lucas Metropolitan Housing Authority seeks a Financial Opportunity Center (FOC) Coach to deliver integrated services for LMH residents and participating clients. The role focuses on increasing earnings, reducing expenses, and building assets through coaching, planning, and outcomes tracking.

Based in the Resident Services department, the Specialist II will collaborate with cross-functional teams to provide employment placement, financial coaching, and access to public benefits, while maintaining

Qualifications

• Bachelor’s Degree preferred; significant relevant work experience may substitute
• Minimum 2 years’ experience serving low-income populations; non-profits preferred
• Valid Ohio or Michigan driver’s license and reliable transportation

Responsibilities

• Provide one-on-one financial coaching and guidance to LMH residents and FOC participants
• Maintain client files; track outcomes using Salesforce; prepare reports
• Promote programs through outreach and community events
• Develop relationships with financial institutions and educators to expand services
• Assist with tax preparation functions through VITA program

Skills

Microsoft Office

Interpersonal skills

Written and verbal communication

Organizational skills

Customer service

Education

Bachelor's Degree in business, accounting, finance, public administration, social sciences, or related field

Tools

Salesforce

VITA tax training

Job description

Lucas Metropolitan Housing Authority seeks a Financial Opportunity Center (FOC) Coach to deliver integrated services for LMH residents and participating clients. The role focuses on increasing earnings, reducing expenses, and building assets through coaching, planning, and outcomes tracking.

Based in the Resident Services department, the Specialist II will collaborate with cross-functional teams to provide employment placement, financial coaching, and access to public benefits, while maintaining