Financial Coach (CWC)

Compass Working Capital; Boston (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Life insurance & disability insurance

Paid time off

Paid parental leave

Flexible Spending Account (FSA)

Dependent Care FSA

Employee Assistance Program (EAP)

Discounted shopping and entertainment

Pet insurance

Job summary

Compass Working Capital is seeking a financial coach to empower families to grow assets and achieve their life goals. You will work with women, families of color, and communities served, providing personal coaching and guidance on savings, credit, and long-term planning.

You will train to obtain credentials in financial counseling and advance your career while delivering hands-on support and advocacy. Equal opportunity employer and supportive work environment.

Qualifications

• Experience working with individuals or families with low incomes.
• Passion for impacting lives and helping clients achieve goals.
• Ability to coach and mentor to reach challenging outcomes.

Responsibilities

• Provide one-on-one financial coaching sessions in person or by phone on topics like income growth, credit, debt, savings, and asset building.
• Help clients set goals and define action plans for short and long-term objectives.
• Support clients by brainstorming solutions and connecting them with resources.
• Identify and connect clients with resources to meet short-term needs and enable progress toward long-term goals.
• Maintain records and documentation in accordance with data privacy policies.

Skills

Low-income experience

Coaching

Mentoring

Strong communication

Time management

Teamwork

Tools

Salesforce

Job description

Anti poverty programs in the United States provide critical, but insufficient, support to families with low incomes. Income-based programs provide families with only enough resources to meet day-to-day expenses. If we are to end poverty and narrow gender and racial wealth gaps in our communities, we must do more than provide money to live by. Instead, we must support families to grow the financial assets and capabilities needed to achieve the goals and dreams they live for.

As a financial coach, you’ll share our unwavering belief in people’s ability to achieve their goals and dreams. You’ll work hand-in-hand with clients to identify, set, and reach important life goals. This is your chance to serve as a positive and encouraging advocate and introduce the key tools and knowledge that can help people to be their best and achieve their dreams.

Beyond sharing financial tips and strategies, you’ll connect clients with a unique opportunity to build savings. Over the past ten years, our clients have built over $6 million in savings through participation in our flagship program.

You’ll be the right coach if you have a passion for service and are energized by the opportunity to help others to identify, set, and reach important life goals. You need to bring an interest in personal finance and we will provide the job training needed to perform the work of a financial coach. Later in your training, we give you the opportunity to grow your career by earning a professional credential in financial counseling such as Accredited Financial Counselor. Most importantly, it is your ability to build strong relationships with the women, families, and communities of color that we serve that will help you to excel at this important work.

WHAT YOU’LL DO

Today, only a small portion of households know about important federal programs that can help families build the assets needed to achieve their dreams and provide a cushion for times of economic distress. As a financial coach, you’ll introduce more families to initiatives like the Family Self-Sufficiency (FSS) Program and help them to overcome common barriers to participation.

Your work as a coach will focus on the following key objectives:

• Provide customized in person or phone-based one-on-one financial coaching sessions on topics such as income growth, credit, debt, savings, and long-term asset building
• Serve as a partner and champion as clients set goals and define action plans to achieve short and long-term objectives
• Support clients as they encounter barriers by brainstorming solutions and identifying available expertise and resources
• Identify and connect clients with resources to help meet short-term needs and enable progress towards their long-term goals
• Maintain required records and documentation in a timely manner and in compliance with the organization’s data privacy policies

WHO WE’RE LOOKING FOR: BECOMING A COACH

It takes a dedicated person to serve as a financial coach at Compass Working Capital. You’ll be tackling one of our nation’s greatest challenges, at a personal level, by partnering with members of the community to reach across the opportunity gap that often perpetuates cycles of generational poverty — particularly for women of color.

We do not expect candidates to meet all of the criteria listed below. Reviewing the qualifications can help you to better understand what will be expected of you as a member of the coaching team.

• Experience working or volunteering with individuals and/or families with low incomes
• Passion for impacting the lives of others
• Comfort and experience working with computers, software applications, and databases such as Salesforce
• Passion for coaching and mentoring others to achieve challenging goals
• Ability to solicit, receive, and grow from both positive and adjusting feedback
• Commitment to teamwork and collaboration with colleagues from diverse backgrounds
• Ability to build high quality connections with colleagues and community members
• Outstanding communication skills and ability to advocate for your point of view
• Excellent time management skills and ability to prioritize competing priorities in ways that advance high quality outcomes

We are excited to receive applications from candidates who are proficient in more than one language. In particular, we are looking for coaches who speak Haitian-Creole, Amharic, or Spanish.

Experienced Financial Coaches: Applications are welcomed from individuals who have prior experience in financial coaching or financial counseling.

WHAT WE OFFER

As a financial coach you will receive a competitive salary and benefits package. You’ll also receive two months of on the job training and the opportunity to obtain accreditation as a financial counselor or certification as a financial planner. Additional employee benefits include:

• Life insurance & disability Insurance
• Paid time off
• Paid parental leave
• Flexible Spending Account (FSA)
• Dependent Care Flexible Spending Account
• Employee Assistance Program (EAP)
• Discounted shopping and entertainment
• Voluntary pet insurance and more

EQUAL OPPORTUNITY STATEMENT

Compass Working Capital is an Equal Opportunity Employer. We consider applications for all positions, without regard to age, race, color, ethnicity, national origin, ancestry, creed, religion, gender, gender identity or expression, sexual orientation, citizenship, physical or mental disability, medical condition, genetic information, marital status, veteran status, military status, or any other characteristic protected by applicable law.

Compass Working Capital is committed to ensuring individuals with disabilities receive the accommodations required for them to interview for a position on our team. Should you require accommodations, please contact [e-mail].

As a contractor of Boston Housing Authority, Compass also provides hiring preference to Section 3 residents. Section 3 Residency is defined as being an authorized resident of Boston Housing Authority or a “low-income resident” of the Boston Metropolitan Statistical Area, which includes Suffolk, Norfolk, Middlesex, Essex, Plymouth, Strafford (NH), and Rockingham (NH) Counties. To learn more information about Section 3 income eligibility, please refer to the Housing and Urban Development (HUD) Website .