Financial Customer Support—License Path & Hybrid Schedule

Pacific Asset Management, LLC; Omaha (NE); Hybrid; USD 35,817 - 38,572; Full time

Benefits offered by this job

Medical, Dental, Vision

Generous paid time off

401(k) savings plan with company match

Job summary

Pacific Asset Management, LLC in Omaha is hiring Financial Customer Service Representatives to assist policyholders and financial professionals. Employees will receive sponsorship for FINRA licensing, transitioning to a hybrid work model after training.

The ideal candidate enjoys helping others, has customer service experience, and possesses strong communication skills. Starting pay ranges from $26–$28 per hour, with additional incentives upon licensing.

Qualifications

• 1–2 years of customer-facing experience in call center, banking, retail, hospitality, or similar.
• Strong communication and problem-solving skills.
• Ability to work in a structured, fast-paced environment.

Responsibilities

• Handle 50–60 inbound calls daily from policyholders and financial professionals.
• Provide guidance on policy transactions, account activity, and product details.
• Research and resolve service requests with accuracy.

Skills

Customer service experience

Communication skills

Problem-solving abilities

Comfort using multiple computer systems

Education

Bachelor’s degree or equivalent experience

Job description

Pacific Asset Management, LLC in Omaha is hiring Financial Customer Service Representatives to assist policyholders and financial professionals. Employees will receive sponsorship for FINRA licensing, transitioning to a hybrid work model after training.

The ideal candidate enjoys helping others, has customer service experience, and possesses strong communication skills. Starting pay ranges from $26–$28 per hour, with additional incentives upon licensing.