Job Details
Level: Experienced
Position Type: Full Time
Education Level: 4 Year Degree
Salary Range: Undisclosed
Job Shift: Day
Job Category: Banking
Description
THIS POSITION IS ELIGIBLE FOR REMOTE WORK.
POSITION SUMMARY
As part of the Financial Crimes Compliance Team (FCC), the Fraud Lead is responsible for leading complex fraud investigations, ensuring investigative quality, and providing oversight, guidance and training to analysts, investigators and specialists. This role is critical to the bank’s fraud risk management framework, helping to detect, investigate, and mitigate financial fraud while ensuring compliance with the Bank Secrecy Act (BSA), USA PATRIOT Act, OFAC requirements, FinCen SAR Reporting requirements, internal fraud prevention policies and federal, and state laws. The Fraud Lead works closely with stakeholders across the organization to escalate and address fraud threats, implement prevention strategies, and contribute to the continuous improvement of fraud detection tools and procedures.
JOB DUTIES
- Lead and conduct thorough investigations into suspected or confirmed fraud cases, including complex schemes involving account takeover, identity theft, wire fraud, check fraud, digital/fintech payment fraud and other financial schemes.
- Review escalated alerts, internal and external referrals to determine if activity is potentially fraudulent and warrants a case investigation or SAR filing.
- Ensure investigations are comprehensive, accurate, and conducted in line with internal policies, regulatory expectations, and industry best practices.
- Conduct fraud case evaluations to determine the need for Suspicious Activity Report (SAR) filings, ensuring thorough documentation, risk assessment, and justification, while maintaining organized and comprehensive supporting investigative records.
- Draft, review, and submit SARs in accordance with FinCEN guidelines and filing timelines, ensuring quality and accuracy in all submissions.
- Analyze cases and data to identify emerging fraud patterns and recommend improvements to detection rules, workflows, and controls. Stay current on fraud trends to enhance monitoring and prevention effectiveness.
- Participate in system tuning, fraud logic testing, and risk assessments related to fraud systems and processes.
- Support the FCC quality control process by assisting the Fraud team in addressing quality control findings by making necessary adjustments and providing additional training.
- Assist Fraud Manager in responding to internal audits, regulatory exams, law enforcement inquiries and special projects, including preparation of documents, case evidence and process and procedure documentation.
- Assist Fraud Manger in preparation of fraud loss and metrics reporting for management and board.
- Maintain expertise in fraud laws, regulations, and best practices while staying updated on emerging threats, typologies, and advancements in detection technology.
- Support Fraud Manager with collaborating cross-functionally with Compliance, Risk, Operations, IT, and other departments to support enterprise-wide fraud mitigation initiatives.
- Serve as a subject matter expert and escalation point for fraud investigators, analysts and specialists.
- Provide coaching, guidance, and feedback to team members to support investigative development and knowledge of fraud typologies.
- Assist in onboarding and training new team members on policies and procedures, fraud detection tools, investigative processes, and fraud risk controls.
- Assist bank partners with fraud matters and as a resource.
- Preparing and training bank staff on fraud awareness, detection, and prevention methods.
- Adheres to all Federal and State laws and regulations, including the Bank Secrecy Act.
- Other duties as assigned.
EDUCATION & EXPERIENCE
- Bachelor’s degree in finance, Criminal Justice, Business, or a related field or equivalent experience.
- Minimum of 5 years of experience in Financial Crimes, Fraud and BSA/AML investigations within a banking environment, with at least 2 years in a lead or senior role.
- Professional Certification (CFE, CFCI, CFCS, CAMS, or other compliance certification), is preferred.
- Experience with novel banking industries such as FinTech, BaaS, and Digital Banking, MRB, is preferred.
- Proficiency with Fraud and AML case management and transaction monitoring systems.
- Strong working knowledge of Fraud, BSA, AML, OFAC, FinCEN guidance, and regulatory expectations
SKILLS
- Excellent analytical, communication, SAR and report-writing skills.
- Exhibits sound and accurate judgment; supports and explains reasoning for decision; makes timely decisions.
- Excellent written and verbal communication skills, with the ability to provide constructive feedback and clear documentation.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Manage time to effectively focus on deadlines and prioritization
- Highly adaptable, positive, resilient, and open to new ideas. Able to effectively prioritize multiple concurrent projects
- Analytical and investigation ability to conduct research, brainstorm creative solutions
- Ability to communicate effectively, in person and in writing.
- Possess the ability to work independently, without direct supervision and in a collaborative environment, while providing positive support to others
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Good math aptitude, with mathematical reasoning
- Maintains confidentiality, sensitive to confidential materials and matters
- Involvement in financial crimes professional organization(s), is preferred.
- Extensive knowledge of banking regulations
- Demonstrate strong attention to detail, problem-solving skills, and the ability to prioritize while handling sensitive information with integrity.
- Demonstrated leadership ability and experience mentoring or training fraud department staff.
ESSENTIAL FUNCTIONS
- Mobility
- Use of hands
- Vision
- Communicate verbally
SUPERVISED BY:
Fraud & Identity Theft Program Manager
SUPERVISES:
None
Qualifications
Dart Bank is a community bank, serving our community since 1925. We specialize in providing financial services, but we are passionate about serving the community and building real relationships with people. Dart Bank provides innovative financial services for both personal and business banking, consumer and mortgage loans, commercial loans and lines of credit, merchant credit card processing, investment services and more. Our array of products and services and our longstanding history within our communities shows we care about what matters most for our customers and we are there for them for the most important times in their lives. Dart Bank. For What Matters Most.
We offer:
Medical Benefits
Dental
Vision
401(K) Employee Stock Ownership Plan
Paid vacation & sick time
Flexible scheduling
Employee Assistance Program
Dart Bank University
At Dart Bank you can expect to be surrounded by a team that will support you and invest in your growth in a quick-paced work environment where we deliver exceptional customer service. We are a local business that cares about our employees and our community.
Dart Bank is committed to providing equal opportunity in employment and prohibiting all forms of unlawful discrimination and harassment.
All employment decisions, policies, and practices, in terms of the recruitment process and other conditions and privileges of employment, will comply with applicable federal, state, and local anti-discrimination laws. The Company seeks, employs, promotes, and compensates qualified individuals based on ability, as demonstrated by performance and other legitimate non-discriminatory factors, without regard to race, color, religion, national origin, citizenship, ancestry, sex (including sexual orientation, gender expression, and gender identity), age, physical or mental disability, pregnancy, genetic information, military status, veteran status, or any other protected status under federal, state (in Michigan: marital status, familial status, height, weight, and misdemeanor arrest record), or local law (individually and collectively, “Protected Class”).