Financial Counselor - Westwood (Part-Time)

UCLA Health; Los Angeles (CA); On-site; USD 48,000 - 69,000; Full time

Job summary

UCLA Health is seeking a Financial Counselor in Los Angeles to verify patient demographics, review insurance benefits, and provide financial counseling and screening. The role supports discharge planning and coordinates with Patient Business Services to secure timely reimbursement.

The ideal candidate will have bilingual English/Spanish abilities, strong analytical and communication skills, and solid proficiency with Microsoft Office.

Qualifications

• Bilingual English/Spanish abilities preferred.
• Excellent communication and interpersonal skills.
• Ability to analyze information and problems.
• Proficient with Microsoft Office (Excel, Word, Outlook).

Responsibilities

• Verifying accurate demographic and financial information.
• Reviewing and interpreting insurance benefits.
• Providing financial counseling and screening.
• Handling charity applications and credit assessments.
• Establishing financial arrangements and referring cases for discharge/post-hospital care.
• Collaborating with Patient Placement, Care Coordination, Social Services, and Patient Business Services to ensure timely reimbursement.
• Writing concise reports and correspondence; basic math proficiency.

Skills

Bilingual English/Spanish

Communication skills

Analytical skills

Microsoft Office proficiency

Interpersonal skills

Tools

Excel

Word

Outlook

Job description

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Onsite or Remote

Fully On-Site

Work Schedule

M-F; Varied Shift, with Rotating weekends and Holidays

Posted Date

08/24/2026

Salary Range: $34.93 - 50.16 Hourly

Employment Type

Duration

Indefinite

Job #

32578

Primary Duties and Responsibilities

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As a Financial Counselor, you will be responsible for:

• Verifying accurate demographic and financial information
• Reviewing and interpreting insurance benefits
• Providing financial counseling and screening
• Handling charity applications and credit assessments
• Establishing all financial arrangements and refer appropriate cases to other agencies to assist patients with discharge/post hospital care.
• Working closely with Patient Placement, Care Coordination, Social Services, and Patient Business Services to ensure accurate and timely reimbursement.
• Ability to write concise, grammatically correct reports and correspondence
• Proficient in basic math
• Proficient in Microsoft Office Suite, specifically Excel, Word, and Outlook

Salary Range: $34.93 – $50.16 hourly

Job Qualifications

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We’re seeking an exceptional, self-directed professional with:

• Working knowledge of third-party payer relationships as well as relevant state and federal health programs
• Working knowledge of third party payer and medical terminology
• Ability to adapt to and implement changing registration procedures
• Working knowledge of HMOs, PPOs, and insurance contracting
• Ability to analyze information, problems, situations, practice or procedures
• Excellent communication and interpersonal skills, including proper phone etiquette
• Bilingual English/Spanish abilities, preferred
• PC proficiency and basic math knowledge
• Strong organizational and interpersonal skills
• Independent decision-making skills and sound judgment
• Ability to adhere to departmental policies and procedures and work rules
• Flexibility in working varied schedules and at a variety of locations when necessary

Note: May be subject to test on qualifying skills

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. Current/former UC employees are subject to a personnel file review.