Financial Counselor - Westwood (Part-Time)

University of California - Los Angeles Health; Los Angeles (CA); On-site; USD 46,000 - 66,000; Full time

Job summary

The University of California - Los Angeles Health is seeking a Financial Counselor to help patients navigate billing, verify demographics, and interpret insurance benefits. You will counsel patients, assess eligibility for charity, establish payment plans, and coordinate with care teams to ensure timely reimbursement.

Proficiency with Excel, Word, and Outlook is required, and bilingual English/Spanish is a plus.

Qualifications

• Experience with third-party payer relationships and health programs.
• Knowledge of HMOs, PPOs, and insurance contracting.
• Ability to adapt to changing registration procedures.
• Strong analytical and math skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Verifying accurate demographic and financial information.
• Reviewing and interpreting insurance benefits.
• Providing financial counseling and screening.
• Handling charity applications and credit assessments.
• Establishing financial arrangements and referrals for discharge/post hospital care.
• Collaborating with Patient Placement, Care Coordination, Social Services, and Patient Business Services.
• Writing concise reports and correspondence.
• Proficient in basic math and MS Office (Excel, Word, Outlook).

Skills

Bilingual English/Spanish

Communication

Decision making

Organization

MS Office

Math skills

Payer relations

Insurance contracts

Adaptability

Analytical skills

Job description

Description

As a Financial Counselor, you will be responsible for:

• Verifying accurate demographic and financial information


• Reviewing and interpreting insurance benefits


• Providing financial counseling and screening


• Handling charity applications and credit assessments


• Establishing all financial arrangements and refer appropriate cases to other agencies to assist patients with discharge/post hospital care.


• Working closely with Patient Placement, Care Coordination, Social Services, and Patient Business Services to ensure accurate and timely reimbursement.


• Ability to write concise, grammatically correct reports and correspondence


• Proficient in basic math


• Proficient in Microsoft Office Suite, specifically Excel, Word, and Outlook

Salary Range: $33.27- $47.77 /hourly

Qualifications

We're seeking an exceptional, self-directed professional with:

• Working knowledge of third-party payer relationships as well as relevant state and federal health programs


• Working knowledge of third party payer and medical terminology


• Ability to adapt to and implement changing registration procedures


• Working knowledge of HMOs, PPOs, and insurance contracting


• Ability to analyze information, problems, situations, practice or procedures


• Excellent communication and interpersonal skills, including proper phone etiquette


• Bilingual English/Spanish abilities, preferred


• PC proficiency and basic math knowledge


• Strong organizational and interpersonal skills


• Independent decision-making skills and sound judgment


• Ability to adhere to departmental policies and procedures and work rules


• Flexibility in working varied schedules and at a variety of locations when necessary

Note: May be subject to test on qualifying skills