Financial Counselor Specialty

MercyOne; Des Moines (IA); On-site; USD 60,000 - 90,000; Full time

Job summary

Trinity Health is seeking a detail-oriented analyst to support patient access and revenue cycle initiatives. You will research, collect, and analyze data, prepare reports, and contribute to performance improvement efforts across hospital operations.

The role emphasizes compliance with policies and quality standards, with opportunities to develop education materials and support leadership decision-making. Equal opportunity employer.

Qualifications

• High school diploma or GED.
• 2–3 years experience in Patient Access or Patient Accounting.
• Obtain HFMA CRCR and/or NAHAM CHAA within 1 year of hire.
• Understanding of basic billing and coding.
• Epic experience preferred.

Responsibilities

• Researches, collects & analyzes information to support ad-hoc operational projects.
• Synthesizes data and provides detailed summaries with insights and options.
• Distributes analytical reports to leadership and stakeholders.
• Develops educational materials to support performance improvement initiatives.

Skills

Data analysis

Report generation

Ad-hoc analysis

Healthcare revenue cycle knowledge

Performance improvement

Education

High School Diploma or GED

HFMA CRCR / NAHAM CHAA within 1 year

Epic experience (preferred)

Tools

Epic

Microsoft Excel

Job description

Employment Type: Full time Shift: 12 Hour Day Shift Description: Essential Functions
Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission,
Values, Vision, Actions & Promise in behaviors, practices & decisions.
Work Focus: Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads
through resolution. Collaborates on performance improvement activities as indicated by outcomes in program
efficiency & patient experience. Responsible for distribution of analytical reports.
Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational
materials. Incorporates basic knowledge of TH policies, practices & processes to ensure quality, confidentiality, &
safety are prioritized. Demonstrates knowledge of departmental processes & procedures & ability to readily
acquire new knowledge.
Data Management & Analysis: Research & compiles information to support ad-hoc operational projects &
initiatives. Synthesizes & analyzes data & provides detailed summaries including graphical data presentations
illustrating trends & recommending practical options or solutions while considering the impact on business
strategy & supporting leadership decision making. Leverages program & operational data & measurements to
define & demonstrate progress, ROI & impacts.
Maintains a working knowledge of applicable Federal, state & local laws/regulations, Trinity Health Integrity &
Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure
adherence in a manner that reflects safe, honest, ethical & professional behavior & safe work practices.

Minimum Qualifications
High school diploma or GED.
Minimum two (2) to three (3) years experience working in Patient Access or Patient Accounting for hospital
registration and / or hospital reimbursement services
Obtain National certification in HFMA CRCR and/or NAHAM CHAA required within one (1) year of hire.
Understanding of basic billing and coding.
Additional Qualifications (nice to have)
Bachelor’s degree or advanced certification or a combination of advanced training and/or certification (e.g.,
Registered Nurse, Licensed Practical Nurse, Certified Pharmacy Technician,
Registered Health Information Technician, or medical coding certification through AHIMA or AAPC
Epic experience preferred.
Knowledge of federal or state government agencies including but not limited to Medicare, Medicaid, VA or Charity
Care programs, or patient management and healthcare accounts receivable within the healthcare revenue cycle.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.