Financial Counselor Remote

Shady Grove Fertility; Greenville (SC); Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player in the fertility sector is seeking a dedicated Financial Counselor to join their remote team. This role offers the chance to make a significant impact on patients' lives by providing essential financial guidance and support throughout their treatment journey. The ideal candidate will have a background in healthcare billing, excellent communication skills, and a passion for patient advocacy. With a strong commitment to employee growth and a supportive work culture, this opportunity promises both professional and personal fulfillment. Join a team that values empathy and integrity while making a real difference in the community.

Benefits

Competitive Pay

Bonus Structure

Comprehensive Training

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Generous Paid Time Off

Tuition Assistance

Community Impact Opportunities

Qualifications

• 2-4 years of medical business office experience required.
• Experience in OB/GYN office is a plus.

Responsibilities

• Consult with patients about their financial options.
• Perform benefit verification and prior authorization.
• Maintain patient accounts with financial information.

Skills

Healthcare Billing and Collections

Insurance/Benefits Knowledge

Interpersonal Skills

Communication Skills

Microsoft Office Proficiency

Detail-Oriented

Customer Service

Education

Bachelor's Degree

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Job Description

Enjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.

If you're a Financial Counselor looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people’s lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments.

We have an immediate opening for a full-time remote Financial Counselor to work for our NY office. The schedule is Monday through Friday, 7:30a- 4p

How You'll Contribute:

We always do whatever it takes, even if it isn’t specifically our “job.” In general, the Financial Counselor is responsible for:

Consult with patients regarding their benefits, coverage and financial options

Perform aspects of benefit verification and prior authorization

Provide ongoing financial education and assistance to our patients throughout the continuum of their care, as an educator, advocate, and liaison

Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information

Skills & Qualifications

The skills and education we need are:

Minimum 2 to 4 years of medical business office experience, with working knowledge of healthcare billing and collections, insurance/benefits, and patient interaction

Must have experience reading and understanding payer remittance advice. Includes the ability to differentiate between allowed charges, contractual adjustments, line item denials/reasons, patient responsibility (co-pay, co-insurance, and deductibles), etc.

Bachelor's Degree preferred

Experience working in an OB/GYN office is a plus

Excellent interpersonal skills required to communicate with departments, employees, physicians, managers, patients, and insurance companies

Strong oral and written communication skills, independent worker, detailed-oriented, computer savvy

Proficient with Microsoft programs, specifically Outlook, Microsoft Word and Excel

High level of customer service essential

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.

At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) – guide us daily to work hard and enjoy what we do. We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!

What We Offer:

Competitive pay + bonus

Comprehensive training

Medical, dental, vision, and 401(k) matching

Generous paid time off and holidays

Tuition assistance

Ability to make an impact in the communities we serve

To learn more about our company and culture, visit here.

How To Get Started:

To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.