Financial Counselor - Part Time

Ascension Saint Thomas Behavioral Health Hospital; Nashville (TN); On-site; USD 24,000 - 42,000; Part time

Job summary

Ascension St Thomas is seeking a Part Time Financial Counselor. Responsibilities include auditing admission packets, verifying benefits, and counseling patients on financial obligations. You will handle refunds, charity adjustments, and promissory notes while maintaining up-to-date logs and reporting to leadership.

Three+ years of related experience and strong knowledge of Commercial Insurance and Medicare/Medicaid are required. A high school diploma or equivalent is essential for this role.

Qualifications

• High school diploma or equivalent required.
• Three or more years' experience in related field required.
• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

Responsibilities

• Audit admission packets and verify benefits with patient demographics in accounting system.
• Counsel patients/guarantors on financial obligations and collect out-of-pocket costs.
• Complete financial disclosure paperwork for patients requesting assistance, verify income/expenses.
• Prepare adjustment forms for charity or admin adjustments for approval.
• Prepare promissory notes for payment arrangements.
• Update logs on upfront collection, charity, and admin adjustments; review weekly with BOD.
• Interpret data from systems and initiate timely actions to secure payment.

Skills

Financial counseling

Billing & collections

Insurance verification

Auditing

Education

High school diploma or equivalent

Three or more years experience

Commercial Insurance & Medicare/Medicaid knowledge

Job description

Ascension St Thomas is seeking a Part Time Financial Counselor!

PURPOSE STATEMENT

Responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS

• High school diploma or equivalent required.
• Three or more years' experience in related field required.
• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

ESSENTIAL FUNCTIONS

• Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.
• Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.
• Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.
• Complete adjustment forms for any charity or administrative adjustments for approval.
• Complete promissory notes for patients that request payment arrangements.
• Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.
• Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.

OTHER FUNCTIONS

• Perform other functions and tasks as assigned.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS

• High school diploma or equivalent required.
• Three or more years' experience in related field required.
• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

LICENSES/DESIGNATIONS/CERTIFICATIONS

• Not applicable

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

ASCST