Financial Counselor - must be Local (3803)

Mary Rutan Health; Bellefontaine (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Mary Rutan Health in Bellefontaine, OH seeks a Full-Time Financial Counselor to help patients navigate Medicaid, HCAP, and hospital Financial Assistance applications, and to develop patient payment arrangements.

The role supports pre-registration and other financial clearance tasks, reports to the Supervisor of Patient Clearance, and requires strong English communication and interpersonal skills and solid computer skills.

Qualifications

• High School diploma or GED is required.
• Minimum 2 years of healthcare Revenue Cycle experience.
• 3+ years preferred with focus in financial counseling; Associate degree preferred.

Responsibilities

• Assist with Medicaid, HCAP, and hospital Financial Assistance applications.
• Educate patients about financial liabilities and arrange patient payment plans.
• Pre-registration and related financial clearance tasks as required.
• Reports to the Supervisor of Patient Clearance.

Skills

Revenue Cycle

Financial Counseling

Negotiation

Customer Service

Office Software

Communication

Education

High School diploma or GED

Associate degree preferred

Job description

Job Details: Job Location: Mary Rutan Crossroads Center - Bellefontaine, OH 43311, Position Type: Full-Time, Job Shift: Day (1st Shift).

Assist with Medicaid, HCAP, and hospital Financial Assistance application procedures, educating patients about their financial liabilities, and developing patient payment arrangements for said liabilities. The Financial Counselor reports to the Supervisor of Patient Clearance. Conducts pre-registration of patients and other related financial clearance functions as required.

Regulatory Requirements

• High School graduate or GED.
• MINIMUM EXPERIENCE REQUIRED: Two (2) years of previous related healthcare Revenue Cycle experience.
• ADDITIONAL PREFERRED QUALIFICATIONS: At least three (3) years of previous related healthcare Revenue Cycle experience, preferably with a focus in Financial Counseling. An Associate's degree from a recognized college or university preferred.

Language Skills

• Ability to communicate in English, both verbally and in writing.
• Additional languages preferred.
• Excellent interpersonal skills.

Skills

• Clear understanding of the impact financial counseling has on Revenue Cycle operations and financial performance.
• Excellent written, verbal communication and interpersonal skills.
• Demonstrated negotiation skills
• Ability to prioritize and manage multiple tasks simultaneously, and to effectively anticipate and respond to issues as needed in a dynamic work environment.
• A demonstrated ability to use PC based office productivity tools (e.g. Microsoft Outlook, Microsoft Excel) as necessary; general computer skills necessary to work effectively in an office environment.
• Dedication to treating both internal and external constituents as clients and customers, maintaining a flexible customer service approach and orientation that emphasizes service satisfaction and quality.