Financial Counselor

Mary Rutan Health; Bellefontaine (OH); On-site; USD 25,000 - 39,000; Full time

Job summary

Mary Rutan Health in Bellefontaine, OH is seeking a Financial Counselor to assist with Medicaid, HCAP, and hospital Financial Assistance applications. You will educate patients about their financial liabilities and help develop patient payment arrangements.

The role reports to the Supervisor of Patient Clearance and includes pre-registration and other related financial clearance duties. Strong English communication and Excel/Outlook skills are important, with preference for more experience in

Qualifications

• High School diploma or GED required.
• Two years of healthcare Revenue Cycle experience required.
• Preferred: three years of Revenue Cycle experience in Financial Counseling.
• Associate degree preferred.
• Ability to communicate in English; additional languages preferred.

Responsibilities

• Assist with Medicaid, HCAP, and Financial Assistance applications.
• Educate patients about financial liabilities.
• Develop patient payment arrangements.
• Conduct pre-registration and other financial clearance functions.
• Report to the Supervisor of Patient Clearance.

Skills

Communication

Negotiation

Multitasking

Customer service

Interpersonal skills

Education

High School diploma or GED

Associate degree preferred

Tools

Microsoft Outlook

Microsoft Excel

Job description

Job Summary -Assist with Medicaid, HCAP, and hospital Financial Assistance application procedures, educating patients about their financial liabilities, and developing patient payment arrangements for said liabilities. The Financial Counselor reports to the Supervisor of Patient Clearance. Conducts pre-registration of patients and other related financial clearance functions as required.Regulatory RequirementsHigh School graduate or GED.MINIMUM EXPERIENCE REQUIRED: Two (2) years of previous related healthcare Revenue Cycle experience.ADDITIONAL PREFERRED QUALIFICATIONS: At least three (3) years of previous related healthcare Revenue Cycle experience, preferably with a focus in Financial Counseling. An Associate’s degree from a recognized college or university preferred.Language SkillsAbility to communicate in English, both verbally and in writing.Additional languages preferred.Excellent interpersonal skills.SkillsClear understanding of the impact financial counseling has on Revenue Cycle operations and financial performance.Excellent written, verbal communication and interpersonal skills.Demonstrated negotiation skillsAbility to prioritize and manage multiple tasks simultaneously, and to effectively anticipate and respond to issues as needed in a dynamic work environment.A demonstrated ability to use PC based office productivity tools (e.g. Microsoft Outlook, Microsoft Excel) as necessary; general computer skills necessary to work effectively in an office environment.Dedication to treating both internal and external constituents as clients and customers, maintaining a flexible customer service approach and orientation that emphasizes service satisfaction and quality.