Financial Counselor - Infusion

The Vancouver Clinic, Inc. P.S.; Avenue (MD); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Total Rewards Program

401k with employer matching 4%

Job summary

The Vancouver Clinic, Inc. P.S. is seeking a Financial Counselor to join the Infusion Team at the 87th Avenue location.

This full-time role focuses on verifying insurance eligibility, securing infusion authorizations, and guiding patients on benefits, co-pays, and out-of-pocket costs. You will collaborate with providers, patients, and staff to support timely treatment. Ideal candidates have at least one year of medical terminology or ICD-9/CPT/HCPC coding exposure and two years of healthcare

Qualifications

• Medical terminology knowledge is strongly preferred.
• Experience with ICD-9, CPT, HCPC coding is a plus.
• Two years of financial counseling experience in a healthcare setting is preferred.

Responsibilities

• Verify insurance eligibility and obtain authorizations for infusion treatments.
• Explain benefits, co-pays, and potential out-of-pocket costs to patients.
• Coordinate with providers, patients and clinic staff to ensure timely treatment scheduling.
• Help identify and navigate financial assistance resources for patients.

Skills

Medical terminology

ICD-9/CPT/HCPC coding

Financial counseling

Education

High school diploma or equivalent

Job description

About the Role

Join Vancouver Clinic's Infusion Team as a full-time Financial Counselor at our 87th Avenue location! In this vital role, you will help patients navigate the financial aspects of their care by verifying insurance eligibility, securing authorizations for infusion treatments, and providing clear guidance on benefits, co-payments, and potential out-of-pocket costs.

You will be working closely with providers, patients, and clinic staff, and will play a key role in ensuring timely treatment scheduling, coordinating financial assistance resources, and delivering compassionate support throughout the patient experience. If you are detail-oriented, patient-focused, and thrive in a collaborative healthcare environment,

Location & Schedule

Location: 87th Ave (700 NE 87th Ave – Vancouver, WA 98664)

Schedule: M-F, four 9-hr days, 7:30am-5pm. Day off TBD.

Training for the first 4-6 weeks will be M-F 8am-5pm.

Pay

Hiring range generally between $22.25/hour to $26.15/hour, and placement in the range depends on an evaluation of experience.

Pay Range: $21.81 - $30.53

Requirements

• High school diploma or equivalent required.


• One (1) year of medical terminology and/or ICD-9, CPT, HCPC coding experience strongly preferred.


• Two-years of financial counseling experience in a healthcare setting strongly preferred.


• Experience with and knowledge of patient assistance programs, insurance plans, and criteria for infusion treatments required.

Benefits

We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment.

• Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.).


• We also offer a 401k retirement plan, along with an employer matching contribution up to 4%.

Compensation packages and time off programs vary and are dependent on factors such as department, position type, primary work state and FTE.

Eligibility & EEO

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Vancouver Clinic is an alcohol and drug-free workplace.

Offers are contingent on successful completion of background screen and immunization requirements.

Vancouver Clinic is proud to be an Equal Opportunity Employer.

Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Company Overview

Vancouver Clinic is the largest multi-specialty clinic in Southwest Washington. As a physician-owned group, taking excellent care of people is our first priority.

We have several clinics located throughout Clark County, Washington, an area celebrated for its premier schools, family-friendly neighborhoods, great restaurants, and endless recreational possibilities. Portland, Oregon is only minutes away. We offer a collegial atmosphere, beautiful facilities, state-of-the-art technology, competitive salary and benefits, and great work-life balance.

The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all settings, is an essential function of all positions at the Clinic.

Vancouver Clinic provides care across a wide range of medical decisions. This includes care and opinions on vaccinations, reproductive health, end‑of‑life decision‑making, and gender affirming treatment.