Financial Counselor I: Patient Access & Billing Support

Community Health Systems, Inc.; Corsicana (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Community Health Systems, Inc. in Corsicana, TX, is seeking a Financial Counselor I to support patient access and revenue cycle operations.

The role focuses on verifying insurance coverage, securing financial arrangements, and guiding patients through financial assistance programs to ensure accurate and timely accounts. You will collaborate with patients, payors, and internal teams to promote account resolution and a positive financial experience, handling inquiries, processing documentation,

Qualifications

• High school diploma or equivalent required; healthcare office administration helpful
• 0-2 years in healthcare registration, billing, or related field
• 2-4 years in financial counseling or insurance verification preferred

Responsibilities

• Establishes payment arrangements with patients per policy
• Completes and submits financial assistance applications; follows up on docs
• Verifies insurance eligibility and benefits; ensures required authorizations
• Reviews daily reports to ensure valid payment sources and counseling documentation
• Responds to patient inquiries about balances, billing concerns, and coverage
• Processes adjustment requests and monitors approvals for accuracy
• Maintains patient account documentation in the system with proper comments
• Maintains communication with patients across care continuum and post-discharge follow-up

Skills

Customer service

Communication

Billing knowledge

Insurance verification

EHR proficiency

Education

High School Diploma or GED

Tools

EHR software

Microsoft Office

Google Workspace

Job description

Community Health Systems, Inc. in Corsicana, TX, is seeking a Financial Counselor I to support patient access and revenue cycle operations.

The role focuses on verifying insurance coverage, securing financial arrangements, and guiding patients through financial assistance programs to ensure accurate and timely accounts. You will collaborate with patients, payors, and internal teams to promote account resolution and a positive financial experience, handling inquiries, processing documentation,