Financial Counselor I — Patient Billing & Financial Aid

Lakeside Physicians; Granbury (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life Insurance

PTO & Illness Benefits

401(k) with match

Career Development

Licensure reimbursement

Student loan support

Rewards & Recognition

Collaborative culture

Voluntary benefits (pet, identity, etc

Job summary

Lakeside Physicians is seeking a Financial Counselor I to support patient access and revenue cycle operations in Texas. You will verify insurance, coordinate financial arrangements, and guide patients through assistance programs, ensuring accurate and timely account processing.

Ideal candidates have 0–2 years in healthcare billing or registration and 2–4 years in financial counseling or insurance verification, with strong communication and confidentiality.

Qualifications

• Knowledge of healthcare billing and insurance verification processes.
• Ability to establish payment arrangements with patients per policy.
• Experience with financial counseling or insurance verification is preferred.
• Proficiency with Google and Microsoft platforms and EMR systems.

Responsibilities

• Verify insurance coverage and determine benefits for patients.
• Secure financial arrangements and assist with financial counseling.
• Process financial assistance applications and required documentation.
• Maintain documentation of actions and communications in the system.
• Communicate with patients about balances, billing, and coverage.
• Coordinate with departments to resolve account issues and ensure accuracy.
• Respond to voicemails and ensure timely follow-up.

Skills

Interpersonal skills

Communication skills

Customer service focus

Organizational skills

Education

Postsecondary education in medical/healthcare admin

Job description

Lakeside Physicians is seeking a Financial Counselor I to support patient access and revenue cycle operations in Texas. You will verify insurance, coordinate financial arrangements, and guide patients through assistance programs, ensuring accurate and timely account processing.

Ideal candidates have 0–2 years in healthcare billing or registration and 2–4 years in financial counseling or insurance verification, with strong communication and confidentiality.